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132 reviews on file
FlowChatChoose a row to list only the reviews with that rating.
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Particulars
FlowChat is the premium CRM for chat. Handle all your direct messages from Facebook, LinkedIn and IG, Twitter, Telegram, Discord and Slack, all in one place. Plus, with our strategic import features you can build endless lead lists for your sales teams. We help you start a convo with your ideal clients in seconds!
Register summary for FlowChat (flowchat.
The docket
132 published reviews on file
Filed
I use FlowChat to automate social media DM conversations and turn them into leads. Setup is simple, building flows is intuitive, and it has saved me a lot of manual follow-up time. It fits nicely into my marketing workflow alongside my CRM. If you want to capture and qualify leads from social conversations without doing it all by hand, FlowChat is worth trying.
Filed by Lucas D.
Filed
Super helpful with start up questions, lots of opportunity for training and multiple sites to access make it a must have software
Filed by Tami C.
Filed
I love this program Sean and everyone i never expected to have this kind of coaching and everyone be so helpful and knowledgeable just right away can anwser any question i have. loving this yyou guys are all so great
Filed by Jason R.
Filed
Sean was super helpful with helping me craft my IG and LI messages AND fix some issues I had with logging into IG AND optimising my automations. So many little teething issues fixed in a few minutes - wohoo!
Filed by Susanna K.
Filed
I am extremely disappointed with my experience with Flowchat. I paid for a full year’s subscription upfront, but within two months, I discovered the platform is essentially unusable for its primary purpose. After hiring two separate specialists to help me implement the tool—one of whom was a former Flowchat employee—I was informed that using this platform on Facebook, Instagram, or LinkedIn triggers 'red flags' that risk account suspension. This is a critical flaw for a tool marketed for social media prospecting. When I reached out to explain that the product cannot safely perform the service promised and requested a partial refund for the remaining 10 months, I was told they have a strict no-refund policy. Despite only using the service for two months and facing legitimate technical risks to my social media accounts, the company refused to offer any resolution or compromise. Save your money and look for a more reliable, safer alternative with better customer support. They are happy to take your annual payment but offer zero accountability when their product fails to work safely.
Filed by corinne B.
Filed
I like the overall solution Flowchat provides. The ability to search and ultimately connect with a target audience through social media. Unfortunately for me, after spending days filtering though almost a thousand potential, they system has only identified 3 for me to qualify. the time I have spent squeezing hasn't been worth the juice it's given.
Filed by Todd W.
Reply from FlowChat· Feb 25, 2026
Thanks for sharing this feedback Todd! I can see where using automation to qualify 1,000 profiles for you and only getting 3 would be discouraging. If you ever return to FlowChat, please know there are best practices on where you source/import those initial 1,000 leads. As you can imagine there are more fruitful areas to import from. Also, you can adjust your qualification criteria to be less strict, so you can get more than 3 leads! Of course our automations do the heavy lifting for this so you don't have to spend time doing this. But I'm with you in that you definitely want more than 3 qualified leads and the suggested tweaks above will get you there!
Filed
hopefully by posting on here Flowchat will actually reply. I have messaged them, ask on their Facebook page and their chat box. I ws simply blocked on Facebook. No replies. My question is, I have cancelled FlowChat, but it still keeps popping up, adding itself to my social media. How to I get rid of it?
Filed by Anne J.
Reply from FlowChat· Feb 17, 2026
Hi Anne! Sorry to hear you were not getting replies on our FB page. All support is done via our members only FB group and email. I just check our records and I'm seeing you have emailed our team before and they replied within minutes. It sounds you may still have our browser extension installed. Please uninstall and it will no longer pop up. If you need further support you are always welcome to email us at [email protected] and we'll be happy to help ya!
Filed
Blowing away my expectations! I've been with FlowChat for a few months now and from all the little customer service experiences, questions I've sent in, and 1:1 guidance I've received from them have completely exceeded all possible expectations I could have had. The customer experience that the team behind FlowChat has built is what all businesses should strive for.
Filed by Kyle K.
