Foam Party HatsReviews on record for foampartyhats.com

I ordered more than two weeks out and the order has not even shipped yet (day after it was supposed to arrive). No communication from company. I just want a stupid hat for a Halloween costume and now it's going to be too late to order elsewhere.Update: They have reached out to me to offer a refund. I offered to pay for expedited shipping. They gave no explanation or response. I'll update this/score if I get a refund Update2: they ended up sending the hat (arrived after halloween) AND refunding. Only raising one star as IF THEY HAD TRIED TO COMMUNICATE AT ALL I would have told them not to make/send the hat (which I'm going to try to donate...)

I was so excited to find this hat, since I own my own embroidery business, for a party on July 27, 2023 in Texas. So disappointed in the quality and color. Looks like I received the end of the spool and you ran out of thread and black foam. The item I received, looks nothing like what was advertised. The party is in less than two weeks

I ordered a custom hat in January and it's May. I still don't have it. I did pay for it in January. Enough said.

Still waiting on a response from my email. Ordered a hat for my daughters 21st birthday on 3/5 and stated that it was to be delivered by 3/28. It did not arrive until 4/1 Completely missed my daughters 21st birthday!! Why ask when it is needed if you don’t fulfill the order in time. No response as of day 4/5/23.

the hat was not delivered by the date requested, the numbers on the hat, one side was fastened, the other was not, they suggested i buy glue and re-fasten the number, very poor customer service, will not buy again, but hey they did offer a discount on a futer order, lol

Over 2 weeks and it still hasn’t arrived. Missed my moms birthday. Terrible service. Maybe they only give a damn about big orders

Zad responded so quickly to my email!

thanks for the best accesories for my wedding, amazing customer care and fast shipping on my day, was extremely happy