FosiaudioReviews on record for fosiaudio.com

I ordered a CD player (£150) which was dispatched via InPost/Yodel. The Fosi Audio website states all UK items are dispatched by Royal Mail Tracked 48, but Fosiaudio used InPost/Yodel instead. I nominated a safe place for delivery via the InPost website: my rear garden shed. I chose this because I was unsure if anyone would be home and did not want the parcel left at the front door in view of the street. There was no option on the website to select a locker or parcel shop, so the shed was the only available safe place. On 20 October 2026, tracking indicated the parcel was delivered to the safe place at 5:16pm. However, no photograph was provided at the time of delivery. I checked the shed and the parcel was not there. I complained to Fosi Audio, who initially told me to investigate myself, contrary to the Consumer Rights Act 2015. Then they told me they would contact InPost/Yodal. Three days later, InPost Customer Services belatedly sent a photo to Fosi that does not show my property or any neighbouring properties. It shows a parcel left outside someone's house (not in a shed), on what appears to be a dry floor in good daylight—inconsistent with the 5:16pm delivery time and the wet weather in my area that day. No photo was taken at the point of delivery. The photo provided three days later is not of my property. The parcel was never in my shed. I believe the driver may have stolen the parcel. I have reported the matter to the police. Fosi Audio has been unhelpful and told me to investigate it myself, despite the contract being between them and InPost. Fosi Audio are now not replying to my messages. I would not recommend Fosiaudio based on this experience.

When the Fosi S3 Lite first hit the market, it showed plenty of potential on paper as a dedicated digital bridge and transport. However, like many early-stage network audio devices, early iterations were held back by minor software hiccups and playback stability quirks. After applying the latest firmware and software updates, the S3 Lite feels like a completely matured product. Key Improvements & Performance * Rock-Solid Stability: The recent firmware update directly targets signal stability and companion app responsiveness. Stream drops, output switching hiccups, and network latency issues have been completely ironed out. * Clean Digital Transport: Operating purely as a digital streamer feeding an external DAC, it delivers bit-perfect output over USB, Optical, and Coaxial without adding noise or unwanted coloration. * App Optimization: The software ecosystem is finally catching up to the hardware. System navigation is smoother, connection management is instant, and setting output parameters is hassle-free. The Power Supply Compromise If there is one area where Fosi left room for improvement, it is the included power supply. While the standard DC wall adapter gets the job done, a linear power supply would have been a very welcome inclusion for a dedicated hi-fi transport. To put this in perspective: > Comparison: For just $99 USD, Schiit Audio supplies a 100% linear power supply with their Schiit Buf tube buffer—a wall-transformer supply so substantial that it literally weighs more than the main unit itself! > Seeing a budget-conscious audio maker like Schiit bundle a heavy linear power supply at a sub-$100 price point highlights where Fosi could improve in future iterations or offer as an official upgrade path. Verdict: A Keeper Initially, early software bugs might have made this unit a candidate for a quick return. However, with the added system stability, seamless daily playback, and reliable digital transport performance from the latest updates, I will definitely be keeping and not returning the Fosi S3 Lite. It has earned its permanent spot in the digital chain.

On a bit of a whim having read some great reviews of this companies hi-fi products, I ordered the Fosi Audio Box X5 MM/MC Phono Preamplifier. It arrived within 3 days. I connected the X5 in place of my existing Carver MC preamp. Switching on it produced a very loud feedback noise! This was improved but not completely resolved by moving the X5 away from my Linn Lingo LP12 set up onto the shelf below. When I turned my AVI amp onto disc (LP) input the most dreadful noise came out my Proc Ac speakers. I tried playing an LP but the noise was so ridiculously loud & was distorting my speakers I aborted. Obviously I then double checked the connections which are simple which were fine of course. I then reconnected my Carver which worked fine but does not quite amplify my MC cartridge enough for me. The refund process was a bit prolonged but the quality of Linda in the after sales service was exemplary. I have requested that they let me know when they test the returned what the issue/fault was but I'll not hold my breath on that!! If however they do get back & report a specific fault I would order another to try because at £99 it's low risk anyway.

Exeptional value, super transparent flow, gain is being provided as it is needed Thank you fosi

I ordered fro Amazon. I ignored the other reviews saying they ship out already used and returned items and I was wrong, that is exactly what happened. Also the colours between the units are different and it just doesn't look right.

Order number #2770 I ordered an item , order number above. About 8 hours later i received an email saying my item was discontinued. I paid a couple of quid for hassle free shopping. What a performance to try and get a refund. Any other website would of refunded me straight away , not fosi they offered me a 20% discount on my next order. When i finally went on the site it told me my order was being packed and gave me option to buy another (the same item that's discontinued) no contact us on my page . Out of the website i came then logged on to talk to a human. First i'm told i'll be sped up for delivery ? Then my item isn't availible and they will remove the item listing . Then i'll be refunded in 1 - 3 days , then it must of been their marketing team who emailed me about my item being discontinued. Now i've been told my refund has been made but will take up to 10 days ? Hassle free shopping ? I think not !!

Terrible post-purchase customer support and pricing games ​My experience trying to resolve an out-of-the-box defective item with Fosi Audio has been intensely frustrating. I received a unit that arrived physically damaged, featuring a bent and broken binding post alongside a failing, heavily dimmed indicator light straight out of the box. ​When dealing with support—all the way up to their "Cloud" escalation tier—the interaction turned into a frustrating exercise in stonewalling. They initially floated a 20% discount option that put a brand-new unit at $87.99, but then arbitrarily backtracked and tried to quote me $120 for a damaged, open-box unit—which is higher than their live public sale price of $109.99. ​When I offered a practical, common-sense solution to keep the compromised unit for a secondary surround setup to save both of us the hassle and cost of return logistics, they hid behind corporate scripts about "internal escalations and special approvals" and demanded I either pay full price for broken merchandise or pack it up and ship it back because of their own factory quality-control failures. ​It is deeply disappointing to see a company play bait-and-switch pricing games and refuse to stand behind units that leave their warehouse damaged. Buyers beware if you run into hardware defects; customer service will look for any excuse to shift the burden onto you.

Kostenlose Rücksendung anscheinend nur für Deutsche. Der Verkäufer hat mir über ebay versichert, ich bekomme die Lieferkosten der Rücksendung erstattet. Ebay gibt mir Recht, alles dokumentiert, der Verkäufer bezahlt trotzdem nicht. Nachtrag, nach langem hin und her Betrag erhalten.