Front SignsReviews on record for frontsigns.com

We truly appreciate your business and are very happy with our new logo sign in our lobby! It looks amazing, and we couldn’t be happier with how it turned out. Thank you for your excellent service and for helping bring our vision to life. We look forward to continuing our business relationship with you and working together on future projects! Samar & FVPA Team

I hired Front Signs in May 2026 for an exterior sign for a restaurant in Westlake Village and paid a 50% deposit of $2,884.62. Four months later I have no sign, and they are still holding onto all of my money and refusing to refund me the money I am owed. Before I placed the order, I asked their rep directly whether the sign would be acceptable to the City. He wrote back that he had prepared the quote "so that it aligns with Westlake village sign restrictions," and that the sign "shouldn't be an issue." I also asked, in writing and before paying anything, what the minimum deposit could be in case the City denied the request -- I said specifically that we did not want to spend 50% and then have the city deny it. Nobody told me that the permit and survey charges would be kept regardless of the outcome. They sent a credit card authorization form and took 50%. In August they told me the sign could not be permitted as designed, that it would require a master sign program modification by the property owner, and that Front Signs was "unable to help with this." I asked for a refund on August 7. On August 10 their rep agreed, with no conditions, and asked where to mail the check and who to make it out to. The check never arrived. When I followed up in September, I was told the refund had been reduced by $1,050 -- $700 for a permit that was never issued, and $350 for a site visit where their representative was at my property for only a few minutes. The deduction was decided internally in August. I was never told about it. The rep who made all of these promises no longer works there. I offered to pay a reasonable amount for the site visit. They refused, and told me they would send the bill to collections. My advice: get every representation about permits in writing, find out exactly what is refundable before you pay anything, and think hard before putting 50% down with this company but better never hire them!!!

Front Signs made and installed the window and door decals for my clinic,, and I’m really happy with how they turned out. Manuel was patient with my questions and revisions, and the installer helped me get the placement just right. The finished signage looks clean and elegant. Thank you to the team!

Our entire experience was great. Wonderful customer service (Roy); Helpful, Great Installation Process, and my sign is beautiful. Thank your Front Signs.

They said will increase the quality but add some pixels on my sign

I had a great experience with Front Signs. The team was responsive, professional, and easy to work with throughout the process. Communication was excellent, and the finished sign came out beautifully — clean, professional, and exactly what we needed. I was very pleased with the quality and service and would definitely use Front Signs again.

Communicative and responsive

Customer service was great. The installers were friendly, professional and precise. Our sign looks a-mazing - great job!!