FYTOOReviews on record for fytoo.com

Fytoo Review It's been several years since I ordered from Fytoo, but I recently got a new prescription, and found they were still the most affordable place to buy progressives. So I ordered a new pair and found the overall experience to be great. Pre-Sale Support I specifically was looking for progressives that had spring hinges and came with magnetic clip ons, so I did not need to buy a pair of prescription sunglasses. I contacted Fytoo about questions I had related to specific frames. When I did not get answers on social media, I reached out via the support@ email and got answers within a few hours. Olivia was especially responsive and helpful, and she ensured I got exactly the type of frames I wanted. So I do not suggest reaching out via social media with pre-order questions, but definitely recommend reaching out via email. I do recommend joining the Fytoo Facebook Group, as they will give you a discount code to save money when you order. Order Process I uploaded my prescription and placed my order on October 6. They shipped on October 13. They were supposed to be delivered on October 23, however tracking noted a "delivery exception." I reached out to the customer service email at the shipping company, who said I had a bad address. I told him the address was fine and to put it into Google. The glasses were actually delivered the following day. If you experience delivery issues, I do recommend reaching out to the shipping vendor directly to resolve those. The Glasses I like my glasses very much. They came with cleaning cloths and a couple of cases. I ordered the Quentin Frames, which came with 5 different magnetic clip ons, including 4 sunglasses with varying degrees of darkness, as well as yellow lenses for night driving. These clip ons came in a nice zippered case with pockets to store the additional clip ons. I am satisfied with the quality of the frames and the lenses. The prescription matches what I ordered, and when I put them on, I can see as well as I can wearing the overpriced glasses I got at the optical shop that did my eye exam. Those pricey glasses took 2.5 weeks to come in, which about matches what it took my Fytoo glasses to arrive. Overall Rating I am glad I came back to Fytoo when I got my new prescription. In the ensuing years since my last order, I think shipping time has been reduced, as I recall them formerly taking 6-8 weeks to arrive. They are still one of the few places that you can get stylish frames with progressive lenses for under $100. I was impressed by the pre-sales customer service, as well as the fact my glasses came as ordered, eliminating the need for any post sale customer service. I will continue using Fytoo for my prescription glasses, as I think they offer a nice selection of frames, as well as an affordable price for lenses when compared to other online and retail outlets.

Mi experiencia con esta compañía ha sido excelente. Tu ve problemas con un pedido y me resolvieron de inmediato. 100% recomendado.

I recently ordered glasses from FYTOO and can't wait to get them. Customer service let me know right away that my prescription would cause a bit of a delay. I thought their selection was great, with lots of fun, funky styles. I got progressives and transitions for $207 CAD, plus I had a 10% off coupon and added the $18.95 year warranty. I'm happy so far, and I'll let you know more once they arrive.

It was easy to find styles and the prices were good

The product quality and customer service offered by Fytoo is unbelievable, even before you consider how little their glasses cost. My Fytoo glasses, with varifocal lenses and reactolite cost 10% of what I would have paid in a high street opticians. I am recommending Fytoo to all of my friends and family.

I have been using Fytoo for the last 3 years - service product and quality of choice but the value for money is outstanding and they go the extra mile, these are people you can trust and turn around is so quick - 17 pairs so far and onwards. thank you guys

I've ordered from Fytoo several times. They have great customer service, even correcting a missed order quickly a year ago. The stylish catalogue of glasses leaves me with so many options. I don't have to worry about being bored with my glasses. I get so many complements on every Fytoo pair. I can also tell you the frames are high quality as well. I've never received a pair that wasn't well made One suggestion? Please start carrying progressive photochromatic in colors. I would love the pink,red, orange, and purple options for progressive.

I had an issue with my prescription and needed it fixed right away before my glasses would ship. Yulia with Fytoo had exceptional customer service and fixed it for me without any issues. I will be placing another order and will tell all of my friends about them also. I can't wait to have my glasses in hand.