GED Testing ServiceReviews on record for ged.com

The process of getting my GED was smooth and the benefits of getting it have increased my income and academic mobility.

Wow where do I start off at?! Well this journey started in December of 2025. To give a bit of context, I'm 39 and I dropped out of HS at age 16 to take care of my newborn son full time. I was always an excellent student academically. By 5th grade I was reading and writing at a college level. Fast forward to now. I definitely had to go over some things but the Math exam was the hardest for me, but the materials that are available in the GED and Me app DEFINITELY helped out a whole lot! Not to mention, my advisor Jacob was extremely supportive and he motivated me with his kind and caring words. Getting my transcripts was easy peasy! They mailed my diploma on the next business day. Getting a copy for college was easy. I wish I did this much sooner. I'm so extremely proud of myself for finally getting my diploma. Better late than never!!!!!

Terrible they ended me in the middle of my test just because I couldn’t see the print on the computer so I had to hunched over and then they couldn’t see my shoulders. They refuse to do anything about it or give me a refund?

Ged.com is an absolute waste of time and money. Tried to take my online test 5 times, called ged tech support everytime more then once. I have purchased the Ged practice test passed bought the officail test, tried with 3 different computer brands to pass the system check nothing works. I called ged help line, who barely spoke English they all had strong Hindi accents could barely understand what they were saying. And all they did everytime was say " Let use reschedule that for you" that does not help when there system does not work. Their tech support was rubbish it was simple they had no one who knew how to help me to get the system check to pass. Their system does not work dont waste your money nore your time on this. They lack customer service and the ability to help or be understandable. Now i have to go to a testing center and i live on an island. This is gonna cost a lot of money to get off and then take the test at the testing center. All because a company that claimed to be a well established online service turns out to be garbage.

I have purchased the practice test multiple times and never received it. I've lost a lot of money paying for the practice tests that never show up as an option and no customer service available to assist with refunds. Also, two of my children have taken the high school equivalency exam and both say the actual test is absolutely nothing like the practice test and the material covered on the practice test is NEVER on the actual test and vice versa. It's an unrealistic prep tool for the HSE exam, especially math. Don't waste your money on GED.com. It's simply a brand name. You're better off going to you tube and looking up videos on HSE exam prep. I've wasted so much money and my kids have wasted so much time and effort relying on a service that promises positive results only to be duped.

People Can't do the pretest because the site is BROKEN, People are getting RIPPED off for paying for these tests that DO NOT WORK! No one to Contact about fixing the Problem, or Getting a REFUND! I am seeking others to file a CRIMINAL FRAUD COMPLAINT as this issue has been CONSTANT for a long time!

Tried to take my test, on ged.com, and the lady that i had to do my check in wasted my whole check in time bc she says my pictures of my testing area aren’t right, even tho i did them exactly how I’ve done before when i took my previous, it is foul play, they need to work on the people that they have who are sitting back in the house doing the proctors.

My experience with GED Testing Service (GEDTS) has been abysmal and has arbitrarily derailed my academic progress. After successfully passing three out of four online proctored GED exams (Math, Language Arts, and Science) without any issues or hinderances, my access for the final subject (Social Studies) was abruptly and permanently disabled. Shortly after scheduling my final exam, I received a generic notification stating: "Your Online GED Test Access Has Been Disabled... GED Testing Service, in its sole discretion, reserves the right to disable access... You can continue testing and take the GED Test in-person at a test center." I contacted staff, who could barely speak English, with indiscernible Indian and Spanish accents. They were incredibly rude, never explaining the reason for banning me from using their proctoring service, I immediately contacted customer support and emailed policy.violations @ ged.com for an explanation. Both interactions were unhelpful and dismissive. They refused to provide a single specific reason or piece of evidence for this action, simply stating that their decision was final and binding. This refusal to offer any due process or explanation after I successfully completed the vast majority of my exams online is unfair and frankly, suspicious. GED.com has treated me poorly, essentially making baseless accusations and questioning my legitimate accomplishments. They have created a significant barrier to achieving my educational goals through arbitrary actions and zero transparency. If you value fairness and transparency, be aware that GEDTS can shut down your progress at any moment without justification. I am now forced to seek intervention from the State Department of Education to resolve this issue and achieve the credentials I have worked hard for. I wish to never encounter ged.com again during my lifetime, as it has made false accusations against me, punished me without cause, and caused me immense stress. I appreciate you listening to my experience. Thank you.