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Very good
34 reviews on file
GlassnowChoose a row to list only the reviews with that rating.
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Particulars
Glassnow crafts premium glass packaging and accessories for manufacturers in home fragrance, personal care, gourmet food, and more. Discover our extensive wholesale selection of bottles, jars, candle containers, and custom solutions designed to elevate your brand. Bulk pricing available.BOTTLESJARS CANDLE CONTAINERS
Register summary for Glassnow (glassnow.
Same department
The docket
34 published reviews on file
Filed
We manufacture many different product lines, so having one supplier with a good range of glass and closures has been super helpful. It makes sourcing a lot easier, and we’ve been able to find options that work well across different products without having to piece everything together from multiple vendors.
Filed by Susanne
Filed
Glassnow has been absolutely incredible to work with. As we develop our fragrance house and prepare for production, choosing the right glass manufacturer has been one of the most important decisions we’ve had to make, and our experience with Glassnow has exceeded our expectations. The quality of their glass is outstanding. Their vessels feel substantial, beautifully made, and genuinely appropriate for a luxury product. We ultimately chose their Lexington Round Glass for our candles, and it has exactly the quality and presence we were searching for. What has impressed us just as much, however, is the level of customer service. Every interaction has been professional, helpful, patient, and genuinely personable. Dana in particular has been wonderful to work with and has made us feel that our business matters, even while we are still in the development stages of our company. That kind of service is increasingly difficult to find. Glassnow hasn’t simply felt like a supplier—we feel as though we’ve found a company we can confidently build a long-term relationship with as our brand grows. Beautiful products, exceptional quality, and truly outstanding people behind them. We could not recommend Glassnow more highly. Five stars without hesitation. ★★★★★
Filed by Travis M.
Filed
These people seem to be constantly out of supplies each and everytime I order or attempt to order. You're name is literally "Glass Now", but on the most recent visit to their website looking for heavy glass candle tumblers, clicking on every product showed an "available" date of months out: October 1st, November 20th, etc. If you have no product to sell, change the damn or just close your company until you're ready to be a grown up, responsible and trustworthy business. I'll never do another order with them.
Filed by Just B.
Reply from Glassnow· Aug 28, 2026
We're sorry to hear about your frustration, but we have been unable to verify the experience described in this review. We reached out through Trustpilot requesting additional information so we could identify your account, review any previous orders, and determine which products you were attempting to purchase. To date, we have not received a response, and based on the information provided in the review, we have been unable to match you to a customer or order in our system. Without those details, we unfortunately cannot investigate the specific availability concerns referenced here. We would also like to clarify that Glassnow is currently well stocked across a broad range of our glass packaging collection. While individual styles, sizes, or colors can temporarily sell out, particularly during periods of high or seasonal demand, this is not representative of our overall inventory. When an item is sold out, we intentionally display the anticipated restock date on our website rather than simply showing it as unavailable. This gives customers greater visibility into incoming inventory and the ability to plan accordingly. For customers with recurring, seasonal, or higher-volume needs, we also offer pre-orders that allow incoming inventory to be reserved in advance. Our team can also help identify comparable in-stock alternatives when a particular vessel is temporarily unavailable. We would genuinely welcome the opportunity to better understand the concerns raised in this review. Please contact me directly at [email protected] with your name, company information, any previous order number, or the specific items you were attempting to purchase. I would be happy to review the situation personally, as well as provide additional information about our pre-order program and current inventory options. Dana Whitmire National Sales Manager, Glassnow
Filed
Every company seems great until something goes wrong—then you really find out what their customer service is like. I had an issue with my order, and this team handled it with speed, professionalism, and a consistently positive attitude, whether it was my mistake or theirs. I truly appreciate how they turned the situation around each time. This company has earned my respect.
Filed by Tina L.
Reply from Glassnow· May 27, 2025
Thank you for your thoughtful review. We understand that issues can arise, and we’re committed to addressing them with care and urgency. Your recognition of our team’s professionalism and positivity truly means a lot. We’re grateful for your trust and look forward to serving you again!
Filed
I love working with GlassNow! I have been working with them as our glass supplier since we started the business 5 years ago. They are super professional and timely with all of our candle needs.
Filed by multifacetedGSO
Reply from Glassnow· Feb 21, 2025
Thank you for your incredible support over the past five years! We're honored to be your trusted glass supplier and truly appreciate your kind words. Providing professional and timely service is always our goal, and we’re so glad to be a part of your journey. We look forward to many more years of working together and supporting your candle business! The Glassnow Team
Filed
I have been buying from Glass Now for a few years and the quality of the items are amazing. I would highly recommend them.
Filed by Leanne P.
Reply from Glassnow· Feb 21, 2025
Thank you for your continued support! We're delighted to hear that you've been pleased with the quality of our products. Your recommendation means a lot to us, and we truly appreciate your trust in Glassnow. We look forward to serving you for many more years to come! The Glassnow Team
Filed
Great customer service, fast shipping, and quality products.
Filed by customer
Reply from Glassnow· Feb 18, 2025
Thank you for your wonderful review! We're delighted you enjoyed our customer service, speedy shipping, and high-quality products. We truly appreciate your support and look forward to assisting you again soon! Glassnow
Filed
Matthew Law and Marcus Godwin gave amazing customer service recently! There was a cosmetic design recently with the recycled glass container that they shared with me. Before sending an order my companies way-they sent out a sample of said container-along with options for me to see if I wanted to order something different. They are both great assets to your business!!
Filed by Hill Farm Soap and Candle C.
Reply from Glassnow· Feb 21, 2025
Thank you for your wonderful review! We’re delighted to hear that our sales team provided such exceptional service. Ensuring our customers receive the best products and support is our top priority, and we’re glad the sampling process helped you make the right decision. We truly appreciate your kind words and your business—we look forward to serving you again in the future! Dana Whitmire, National Sales Manager
