Goedeker'sReviews on record for goedekers.com

I purchased an oven and stove from Goedeker's in 2020. They recommended and I purchased the extended warranty on both appliances, with the company they promoted, Epic Protect. I required a warranty repair on the oven door in September '23 and Goedeker's warranty company provided ZERO ASSISTANCE. I called Goedeker's five times between 9/21 and 10/4 and was told Calvin, the manager, would get back to about refunding my initial "extended warranty payment". As of October 18th, Calvin has NOT returned any of my calls and I have not received a refund. Goedeker's does NOT utilize reputable warranty companies and does NOT stand behind them in any way. OVERALL: I WOULD NOT RECOMMENDED THIS COMPANY.

Customer service has been responsive and extremely helpful

Customer service was extremely helpful.

Horrible service "" ordered a $1.500 Bosch microwave "" when we received it finally 😢 the contractor came a month later to install it "" when he opened the crate he noticed the Styrofoam was all broke up so when he pulled in out the top was dented and door wasn't shutting: When deliverd I was with the delivery guy and helped him so I know when we unloaded it we did not drop it :( it came that way. Well Goedekers will not do a thing to replace it. Said to contact Bosch "" they won't do anything as well said Goedekers is at fault " so no customer service and the lady we called was rude won't do anything so we're stuck with a none functional microwave sitting in the basement:: people read all the negative reviews:: they show the good ones but when started to read the reviews:: their were alot of negative reviews ": so do your research 😉 wish we would of

I had a ton of issues due to supply chain that needed sorting out. When messaging wasn't cutting it, Latoya John gave me a call and helped me out. She was kind, courteous and helpful well past the point that I could have been...exasperated. I could not be more happy with her assistance. Great customer sevice.

Quality and comfort. These are two variables which I follow when I choose some technics to my house. This time the story is about my wife more, as she fond of cooking and requires simple, but contemporary solution for her hobby. I mean an oven of course, because she bakes a lot and always delights me with delicious cakes. I found a nice one in this company and ofc I found out all the details via contacting customer support managers. Everything ws quite okay, the oven which I liked was in stock and it ws delivered within a week up to my doors. My wife is so happy these days as she has a good-looking and technologically advanced oven.

Low pricing and a variety of delivery alternatives are always available. This company sold a number of appliances, and one of them was just what I needed: a dishwasher. Customer service at Goedeker's is outstanding.

This company has sold me a number of products. They maintain reasonable rates and provide outstanding delivery alternatives. We were perplexed by a delayed delivery. The department manager was quite helpful in assisting me with setting up a return.