Grange InsuranceReviews on record for grangeinsurance.com

There has been great communication at every step. Ellis was very helpful and professional. Thanks for a great experience.

If it weren’t for the kind, caring, patient and understanding personality of Nick Rogers, Claims PL Property Representative for GRANGEinsurance.com I may have come close to losing my marbles over all that I had to deal with because someone 3 three floors above me at my condominium let their tub overflow causing a great deal of water damage to my unit and several other units. It took the water damage mitigation company three days to dry out my place with an approximate estimation of nine water damage mitigation devices all operating at a disturbingly high decibel level. It was Nicholas Rogers that helped me make sense out of all the different parties that came to ask questions and sign have me sign documents I didn’t fully understand. Nick would always respond almost immediately to my questions and requests for explanations - and if that wasn’t possible, Nick’s response was always the next day. And every response I got from Nick was a help over a part of our parts of the process involved.

Be very careful of this company. We tried to have our roof replaced when a windstorm caused water to leak into our entryway. They said our roof was fine and only needed a few shingles replaced, despite multiple people telling us it definitely needed to be replaced. Three weeks ago, another bad storm came through and completely destroyed our roof. Grange is claiming our roof is now only worth $3,000! They waited until they had no choice but to admit it was destroyed so that they don't have to pay out as much. And when you ask questions, you either get an AI-generated response or their horrible adjusters immediately tell you what the company WON'T DO FOR YOU before you even have a chance to get a word in. I can't believe we gave them so much of our money for them to treat us like this!

Linda Joyner , was the best. Very helpful patient and efficient in handling our homeowners claim. I highly recommend Grange. Thank you

Dave was friendly and very knowledgeable! Really appreciated that!!

Grange was so helpful and they took care of everything for me after I was in a car accident. I was found not at fault, and even though Grange couldn't get a response from the other party's insurance, they waived the deductible and covered the cost of the repair. They took care of getting me covered with a rental car for the entire time my car was in the shop. It was super easy to stay in contact with my insurance agent as well because it was over text (also available by calling/email if preferred though). Overall, everything was taken care of in a timely way and communication was excellent! I am thankful for Faith B., the wonderful insurance agent who helped me with this incident!

The claim representative, John Way, was very kind and patient. He was efficient and managed my case quickly and made sure that I understood everything. I was also pleased with my claim results and it was easy to collect payment through email.

Came out to house and was friendly and quick checking things out