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484 reviews on file
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Particulars
Whether you have a little kitty, a Great Dane or Mastiff or anything in-between, Hale Pet Door makes a pet door that allows your pet access to the outdoors and back into the sanctuary of your home while saving on your energy bills.Already have a pet door and ready to upgrade? Hale Pet Door can make you a custom size to fit the existing hole in your wall or door.With readily available replacement parts, your Hale Pet Door will last for years, and the 5 Year Warranty provides peace of mind.
Register summary for Hale Pet Door (halepetdoor.
Same department
The docket
484 published reviews on file
Filed
I have purchased & installed Hale pet doors for years. When I moved and needed to install doors in glass instead of walls the company was helpful and communicated well. In recent years Luke McGurry has continued to assist me even with less complex questions regarding cleaning and care.
Filed by Gayle
Filed
I spoke with Eric on the phone? He couldn’t have been more pleasant. Took care of my situation. Got my order in and confirmed ready to go.
Filed by Mitch
Filed
Hale Pet Door has more integrity than any company I have ever worked with. They really stand behind their excellent products and have a no hassle guarantee. A lot of others could learn by their example.
Filed by Bernie D.
Filed
My first Hale door lasted 34 years but finally got beyond repair. (Always 4 dogs of our own and 40+ rescue collies over the years.) I am confident this new model is even better. The staff at Hale have always been courteous and most helpful. Robert Piehl
Filed by Robert P.
Filed
Very helpful company with shipping and questions. Very attentive. Sturdy pup doors. Thank you!
Filed by Megan
Filed
We ordered the replacement flap kit and had such a difficult time replacing the magnets and weatherstripping. The existing installed weatherstripping was very tight and required channel locks to remove. Not a problem. The inserted surfaces on the weatherstripping were smooth. The new weatherstripping was even wider with "new and improved" ribs added. It was impossible to insert them no matter how hard we hit it with a mallet (per tech support). We ended up grinding off the ribs in order to install them. The whole install was so disappointing. We have used Hale pet doors for 22 years and have raved about them. Not any more. I dread replacing the next flap.
Filed by Maiziegurl
Reply from Hale Pet Door· Feb 25, 2025
We do apologize for any issues you may have had trying to install your new weatherstripping. If you can give us a call we can replace your entire pet door at no cost to you
Filed
Very Good door
Filed by Jaden
Filed
Great quality door on time shipping and all around great product
Filed by Cordaro B.
