HamptonReviews on record for hampton.com

I made a reservation at the Hampton By Hilton Paris Charles De Gaulle Airport hotel for the dates 25/10 - 28/10 2026, for a conference happening nearby. Before the conference should take place, I found out that it was a scam third-part agency that urged me to book the hotel (through Expedia). Instead I received accommodation at the conference hotel by the organisers. I have tried to explain my situation to the Hampton By Hilton and request a cancellation and refund, thirst time October 13 through Expedia, later with a reminder, and again with my personal e-mail outside Expedia directly to the reception. Likewise have the Expedia customer support team tried to reach the hotel with my enquiry, but the hotel NEVER REPLIED to any of those! Awful customer service!

There were enough food choices and the meal I had, the duck salad was lovely, but unfortunately the choice my duaghter made, the Parma, was dry and she was unable to finish her meal. She siad when the meal was put on the table that it looked like it had been standing around for a while, the tomato sauce was dry and congealed. The toilets were anothe issue with faecal matter on the outside of thew bowl in one cubicle and faecal matter inside the bowl in anothwet cubicle. Not hygeinic, really. Thnwa it staff were wonderful and attentive.

We stayed at the Hampton Inn by Hilton located at 1801 South Ocean Boulevard, Myrtle Beach, SC 29577. My husband is a Hilton Silver member, and he assumed Hilton-branded hotels provided a consistent level of service. OMG, was he wrong! We stayed for four nights. After the second night, we kindly asked to have our room cleaned. Our request was refused, even though there was a sign in our bathroom clearly stating that rooms would be cleaned every other night. I did not want to get into a confrontation and ruin the excitement surrounding our grandson’s first appearance at an AAU tournament. The tournament was awesome, and all of the planners and staff deserve five stars. Now, back to the hotel. The stay was so bad that a guest staying two doors down thought my daughters and I worked for the hotel because he saw us taking out our own trash while wearing gloves. LOL! I had to tell him, “No, we are not employed by Hilton, but apparently we are working here because the front desk refused to clean our room.” Sometimes you have to laugh to keep from getting angry. The carpet was disgusting. We wore our slippers the entire time because we did not feel comfortable walking barefoot in the room. After paying for a four-night stay, we should not have had to clean up after ourselves, remove our own trash, and deal with dirty, foul-smelling carpet. I could honestly turn this review into a book, but I’ll keep it simple: AVOID THIS HAMPTON INN LOCATION LIKE THE PLAGUE! The lack of cleanliness, poor customer service, and refusal to provide basic housekeeping made this stay completely unacceptable.

Hampton Inn by Hilton Edmonton South: Das Hampton Hotel war absolut schlecht. Über das Zimmer selbst muss man garnicht reden, da Sessel flecke haben und Stühle nur geflickt sind. Ich habe nicht mal mich getraut den Rucksack auf den Boden zu legen, weil ich ja nicht mal weiß ob der Boden auch dreckig ist. Zumindest war das Bad hygienisch sauber, habe trotz die Kloschüssel nochmals geputzt. Zum Thema frühstücken, sie essen mit Holz Besteck und pappen Teller. Absolut kein No Go.

I stayed at the Hampton Inn in Dunn, North Carolina for one night. I am a Hilton Honors member and booked via the app while I was enroute. When I tried to shower the next morning, there was no hot water. When I spoke with the desk clerk, I was told there was none none in any of the rooms and someone should have told me. I wrote to Corporate Care when I returned home. The initial reply was quick, but when I heard nothing from the hotel, I wrote back. I received a reply today saying according to hotel records, they informed me there was no hot water and I agreed to stay anyway. This is NOT true! I would not have written to corporate if I had agreed to the arrangement. As a Hilton Honors member, I am deeply bothered by the response. I don't know why the hotel said I agreed, nor do I know why corporate chose to accept their word as accurate. I have never had an experience like this with a Hilton property before. I did not ask for compensation. I was merely asking for an acknowledgement that a mistake had been made. I didn't get that. Instead, I was told something that was untrue.

John Lennon airport Liverpool. Hampton by Hilton. Booking process ok. Room Extremely Basic. Drinks No Sauvignon Blanc Wine. Settled for Pinot Grigio. Overpriced at over £22 for 1 med and 1 large. We were told the restaurant was open at 4 pm they then changed this to opening at 5 30 pm !! The menu was also limited as ovens not working! The choice was dismal. Very dissatisfied and will not be staying here again.

My son had a medical emergency, and we had to cancel our California trip. Although all our trip bookings through Orbitz were listed as non-refundable and non-cancelable, Orbitz was able to contact every provider, and all but this one hotel Hampton Inn & Suites LAX El Segundo agreed to cancel our bookings, which allowed Orbitz to issue full refunds. Every other provider—three of four hotels, airlines, rental cars, rental car insurance, and even Universal Studios—was understanding and issued refunds. The Hampton Inn & Suites LAX El Segundo, which we had booked only for the last night of the trip, was the only one that did not cancel the booking. Given our circumstances, they did not show the same compassion that all the other hotels and bookings did.

We made reservations for 5 nights with Hampton Inn in Ozark al. Received our confirmation no problem. We arrived at Hampton Inn and was told the computer crashed lost our reservations, even showing our confirmation. We were told a ball team was in town and they were booked. We asked for a refund and was told that would be handled by Corp. As of today a week later and numerous phone calls, still no refund. Don't stay there we are still waiting for a refund of around 840.dollars. Oo