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2,023 reviews on file
hear.comChoose a row to list only the reviews with that rating.
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Particulars
Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location.At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service.We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home.We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award.Visit www.hear.com for more information.
Register summary for hear.
Same department
The docket
2,023 published reviews on file
Filed
For many years since l was a child l could not hear hardly anything in my left ear, now l can ,l am very Greatfull that l can hear everything, thank God 🙏
Filed by Gerald G.
Filed
Expert help and great customer support. I like doing the setup myself from home.
Filed by Rex P.
Filed
I used COSTCO and Beltone for previous hearing aids. Neither hearing aids worked very well to hear is large buildings like a Church, Kiwanis meeting, or theaters. The hear.com hearing aids helped a lot in these venues. Hear.com is more expensive than COSTCO and about $2,000 less than Beltone. The Hear.com online testing was a very pleasant surprise.
Filed by customer
Reply from hear.
Hi, Thank you for sharing your experience with hear.com! We’re so glad to hear that your new hearing aids have made such a positive difference, especially in places like church, meetings, and theaters where hearing clearly can sometimes be challenging. It’s also wonderful to know that our online hearing test was a pleasant surprise and that you found the process convenient and comfortable. We understand that hearing aids are an important investment, so it means a great deal to know that you’re happy with your experience. Thank you again for choosing hear.com and for trusting us with your hearing care! Curtis, Customer Success Team
Filed
Well designed, perfectly working hear aids at a fraction of the cost of those from local hearing aid centers
Filed by Jewel B.
Reply from hear.
Dear Jewel, Thank you for sharing your experience with hear.com! We’re so glad to hear that you’re happy with the design, performance, and value of your hearing aids. We know how important it is to find hearing aids that work well and feel worth the investment, so it’s wonderful to know that we’ve met your expectations. Thank you again for your kind words and for choosing hear.com. We truly appreciate your trust and support! Curtis, Customer Success Team
Filed
It took several tries to get my hearing aids to stay connected to my phone. Fianally the blue tooth team succeeded
Filed by Terry T.
Reply from hear.
Dear Terry, Thank you for sharing your experience with hear.com! We’re glad to hear that our team was able to help you get your hearing aids successfully connected to your phone. We understand that the process took longer than expected, and we appreciate your patience while our team worked to resolve the issue. We hope everything is now working smoothly, and if you ever need additional assistance, please don’t hesitate to contact us at 888.780.3450 or [email protected]. Thank you again for your feedback and for choosing hear.com! Curtis, Customer Success Team
Filed
Hear.com checks in frequently especially during your early days, and they are very responsive when needed
Filed by Patrice F.
Reply from hear.
Dear Patrice, Thank you for sharing your experience with hear.com! We’re so glad to hear that our team’s regular check-ins and responsiveness have made a positive difference in your experience. We know how important it is to feel supported, especially when getting used to new hearing aids, and we’re happy our team has been there when you needed us. Thank you again for your kind words and for choosing hear.com. We’re always here if you need anything! Curtis, Customer Success Team
Filed
The hearing aids are an improvement over my last pair but still do not reduce background noise in a restaurant The video time with Dustin was not very efficient and he couldn’t explain the connections for the tablet - this wasted video time for explaining how the hearing aids function I was lucky I had other hearing aids and was familiar with their operation.
Filed by Edwin
Reply from hear.
Dear Edwin, Thank you for sharing your experience with hear.com. We’re glad to hear that your new hearing aids are an improvement over your previous devices. We’re sorry, however, that your virtual appointment did not meet your expectations and that you’re still experiencing difficulty with background noise in restaurants. We’d welcome the opportunity to better understand your experience and see how we can help address these issues. Please reach out to our Customer Support Team at 888-780-3450 or [email protected] so we can assist you. Thank you again for your honest feedback and for choosing hear.com. Curtis, Customer Success Team
Filed
The checking my hearing at home through the iPad went extremely well. Have had very little problems with the aids. Mostly with cleaning them properly and changing filters. Ireizee that is mostly MY problem, not the aids. Would definitely tell anyone how pleased I’ve been with them.
Filed by Ivey
Reply from hear.
Dear Ivey, Thank you so much for sharing your experience with hear.com! We’re happy to hear that your at-home hearing test went smoothly and that you’ve been enjoying your hearing aids. We understand that cleaning and changing filters can take a little getting used to, and our team is always happy to help. If you ever need assistance, please don't hesitate to contact our Customer Support Team at 888.780.3450 or [email protected]. We truly appreciate your kind words and willingness to recommend hear.com to others. Thank you for trusting us with your hearing care! Curtis, Customer Success Team
