Helite MotoReviews on record for helitemoto.com

The worst customer experience of my life. I purchased a Helite Double Turtle at Motorcycle Live in November 2025. They didn't have one in stock at the show as it was new and said it would be sent out shortly. If there was a delay for an reason they would send me a turtle jacket to use until the DoubleTurtle was available. No jacket was ever received. I called and provided all my details. Still no jacket was received. Eventually I requested a refund.My emails were ignored. Eventually and thank you to Barclaycard I received a refund 8 months after payment. So I provided an interest free loan to Helite for 8 months. No jacket. No communication. No apology.

Great guys at Helite, go one vest from a motorcycle show, it did not fit my needs, the guys refunded me without any issues. 👍

Scam company. I purchased a Helite H-MOOV airlock backpack. Same as now: at that time their site said items would ship in 6-8 weeks. I sent them my money, and waited. Then someone on reddit told everyone that the company is essentially a rug-pull, which it is: They had backordered *$1k* items that they'd accepted money, but hadn't shipped in almost 6 months. I called Helite to get some reassurance, and they did whatever the opposite of 'reassurance' is! I called Helite and the rep said, "I'm hoping that we're about 10 weeks from shipping items", but wouldn't commit to even that insanely-far off date. I asked if he was going to update the "6-8 weeks" timeframe listed on their site—since he just told me that 10 week shipping is now the best-case scenario—but he said he wasn't going to change the date on the site. That was 4 months ago. Items ordered in the Spring of '24 still haven't shipped.

The service I received was second to none, I ordered the women’s airbag jacket but sizing was an issue and the only option was to purchase and try the men’s jackets . Enrico was amazing and sent me a men’s jacket immediately, it was too big and he then ordered a smaller size from Europe . The dealings were professional and I was kept in the loop along the process . Although the jacket is heavy I don’t necessarily notice it riding . I look forward to the day when a true women’s size jacket can be made but in the meantime I settle for what I have . Highly recommend this supplier and true to their word . Christine

If you accept that you are not immune from a serious motorcycle accident, and find a pattern of trustworthiness in Helite reviews, just imagine the regret of waking up in a hospital bed, with time, depending on injuries maybe a lifetime, to wish you'd spent the money on a Helite vest. Mine arrived the day before a 3-week, 5000 mile ride. I barely noticed it on top of my jacket, and would not consider riding without it. Next level safety; no looking back. If you can afford it, get it.

Excelente servicio y calidad lo recomiendo en lo absoluto gracias amigos !!!

Excellent Product with the best protection,

Excellent vests