Hobby ZoneReviews on record for hobbyzone.com

They are in Tallahassee,Fl and I am in Miami. Took 7 days for them to ship the item out. They blame USPS or course but its been 3 straight orders. I'm done with Hobby Zone and you should be too.

9Hobbyzone sucks. Everything about the way they operate is bad. Been trying to get a prop that I paid for 21 days ago. It's going to be shipped Noelle has said many times. They said they shipped once using uni uni , couldn't find address, then they said they shipped from florida, got partial order. They are now going to ship the prop from their Florida based warehouse. Still ain't shipped. Imagine that I live in Virginia. Told them to ship north. Never again w hobbyzone. Neil, that gotta get 1 right i would think, n, yes I canceled to but they didnt wat t give money back. I believeve I got 1 of 2 items, just to give e a bone

I placed an order for a radio control airplane. And they didn’t have it in stock. They offered me a different one and I accepted it at first. But over the weekend, I decided to change my mind and sent them the cancellation. Upon receiving my cancellation request, they decided to ship the product and pretend that they didn’t know about my request. This type of lie is typical. They just wanna grab the money and go because they don’t think people will go through this struggle that they create with their return process. They’re refusing to cancel the order in order to force the sale. I will return the item when it gets here. What they didn’t know is that on the same day I ordered an airplane from.Bangood and it’s already here. I assembled it and it’s ready to fly. The hot zone shipment isn’t supposed to be here until next week for me to return it. So I decided to order another airplane today from.Bangood and I will use the refund money I get from hobbies zone to pay for it.

I seen all these horrible reviews after my purchase and instantly regretted it however my package showed up in 4 days. Makes me wonder if all those reviews are fake or all made by 1 person... excellent service 100% recommend

I ordered an RC aircraft on Nov 11/20/25. It was supposed to come in 3-7 days. They sent an email that it was out of stock and it will arrive end of December. I wanted to cancel the order, but they offered some extras and I agreed to keep the order. End of December came and they said Well the items have arrived, but it will take time to check them out and will be shipped in mid-January. After a few days they sent an email showing a UPS ticket was opened to receive the item. In the meantime, I followed up numerous times by email as they have no phone number or contact information otherwise. It is now January 20, 2026 and I have not received the plane does nor have I heard back from them after many calls. I will be cancelling the order and requesting a charge back. I don't recommend this vendor to anyone. Unreliable and dishonest.

I ordered 2 items from them on 12/16/25 and only received 1 ( the much lesser item)on 12/20. I reached out to them on 12/20 on where is the 2nd item with no response. On 12/22 I cancelled the order and still no response. On 12/30/25 I got an email that my order had shipped and I contacted them to send a return label since the order was cancelled and no response. I have reached out on 01/02/26 asking for a return label and a refund and still have not gotten any response. This is not a reputable company. DO NOT PURCHASE ANYTHING FROM THIS SITE. THE DO NOT HAVE ANY CUSTOMER SERVICE. THEY ONLY STEAL YOUR MONEY.

No customer service Paid for expedited shipping and did not get it.

I ordered an RC plane for my son for Christmas over three weeks ago and I finally got a tracking number after several emails complaining of the communication breakdown this company has. The best part is the tracking was received however, the tracking shows it was issued three days before it was sent to me. I looked up the tracking and it shows the shipment was created yet USPS has not received the item. These people have issues and should not operate any business. This whole time I received one email for communication and it was the tracking that has nothing attached to it. FIND SOMEWHERE ELSE TO BUY AND DO NOT GIVE THESE PEOPLE YOUR MONEY!!!!