The public register of customer reviews. Anyone may read it, and anyone may file.
Write a reviewCompany file
Rating on file
Outstanding
382 reviews on file
HostfullyChoose a row to list only the reviews with that rating.
Each aspect gets a score of its own after 5 customers have rated it.
Particulars
Hostfully: The Growth PMSHostfully is the #1 platform for short-term rental operators scaling from a few listings to 100 and beyond, on one platform, without ever switching software. With Hostfully's innovative and reliable suite of tools, customers grow their portfolios by 40%.Built to grow with youMost STR operators outgrow their first PMS right when business picks up. With Hostfully, you start on the platform you'll scale on, with the tools and people to help you add your next property, owner, and team member.Core features that put growth in motionBooking Pipeline: one view of every inquiry, reservation, and check-in. Follow up, quote, confirm, and take payment in one workflow.Channel manager: real-time rate and availability reliably sync across Airbnb, Vrbo, Booking.com, and 60+ channels.Automations: templates and reservation triggers for guest messages and team tasks, so your next property runs like your first.Reports: custom owner and financial reports, scheduled to send automatically as you add homeowners. Fully customizable to suit any business or report type.InboxAI: AI-drafted guest replies from your property info and guidebooks. Your team reviews and sends each one.Direct booking website: a branded site for direct reservations, managed alongside every other booking.Add what you need as you growAccounting: trust accounting and expense reconciliation that keep your books clean as you expand.Digital Guidebooks: property info, local tips, and upsells in one guest-ready guide for every listing.Smart locks: manage locks and 250+ smart devices, with a unique code for every stay.Dynamic pricing: rates that respond to demand, so every listing earns what the market will pay.AI auto responder: instant, around-the-clock answers to common guest questions, powered by AI, and your own rules and procedures.Screen & Protect: guest verification plus damage protection up to $50,000 on every reservation, OTA or direct.Plans for every stage of growthGrowth: everything you nee
Register summary for Hostfully (hostfully.
Same department
The docket
382 published reviews on file
Filed
Great system for us and our 40+ properties. Easy to use. My staff likes it and the Hostfully team is always integrating new features. Best value we have found for a vacation property management software.
Filed by Scott S.
Filed
We have been working with Hostfully for more than a year. We are a boutique property management company that has been slow to migrate to new technology and have been really pleased with our experience as we have adopted new technology that integrates with Hostfully and have been able to adopt some new workflows that will make our jobs easier. We have a great partner in Lauren P., who has listened to our needs, made suggestions on how to use Hostfully to solve the issues and then helped us implement them. It has been so easy! It's great to work with a technology company that is invested in our success and so willing to help make technology that works for us. Good customer service and a person touch goes a long way for us.
Filed by Debra
Filed
It's super friendly and the support team is very helpful
Filed by Nikka A.
Filed
Great Customer service, available for any urgent issues even late at night. Thank you
Filed by Sirine G.
Filed
I chatted with Paloma this morning and she was helpful in resolving my issue. I appreciate the guidance.
Filed by Rebecca S.
Reply from Hostfully· Oct 20, 2026
Glad Paloma could get you sorted. Thanks for taking the time to share this, Rebecca.
Filed
Marcos provided exceptional service, combining professionalism, genuine care, and quick follow-up. He listened to our concerns and took the initiative to find practical solutions and options that would allow us to continue our membership. His personal attention made us feel valued and well taken care of. We were considering canceling, but thanks to Marcos’s wonderful service and support, we have decided to keep our membership. His commitment to helping customers made all the difference. Thank you, Marcos, for your support through this decision and for giving us reasons to stay. 🙏
Filed by Consumer
Reply from Hostfully· Oct 20, 2026
This one means a lot. Turning things around when a customer is genuinely weighing their options takes real listening. We’re really glad your experience with Marcos got you to stay.
Filed
I have been using Hostfully since launching my rental property and couldn't be happier with the service. The onboarding support was exceptional, and the step-by-step guidance made the transition seamless. What really stands out is the platform's integration capabilities, which allow for extensive automation and make hosting far less time-consuming. Hostfully has helped me run my property more efficiently while improving the overall guest experience. I highly recommend Hostfully to any host looking for a powerful and easy-to-use property management solution.
Filed by Scott F.
Reply from Hostfully· Oct 20, 2026
Scott, hearing that the early days felt manageable rather than overwhelming is exactly what the onboarding team works toward. And once the automations kick in and the hosting workload shrinks, that’s when the real payoff starts. Thanks for this.
Filed
Paloma was awesome. Quick in identification & resolution of the problem.
Filed by AK
Reply from Hostfully· Oct 20, 2026
Speed and clarity in one interaction, that's how we like it. Thank you.
