Hyper Expert (Closed)Reviews on record for hyperexpert.com

Ali @ HyperExpert offered us deals upon deals. I started off renting individual VPS's with him until I decided to colocated my hardware with his company. After contacting him, he offered me a sweet deal that was 1/8th the price of hosting a full rack at Iron Mountain. No matter how many tickets I bothered Ali with he was there with a straight forward attitude. He threw in several addon's that normally would have made my bill close to double what I contracted for. I'm writing this after Hyper Expert has unfortunately closed, but he really did give us all a really great deal. You may not have had the knowledge to manage the server space he provided you, but he did provide.

Hyperexpert lost a server and completely screwed me over. They just gave me a dump of my data and said "figure it out yourself". I can't believe this is even legal.

We run a nonprofit and had a static website and few email accounts. There was an outage around March 14th. I wasn't notified until one of our email users told us they were not receiving new emails, by March 18th. I sent a support ticket, got a refund for the remaining period, but by this time we had already lost a lot of important emails and our reputation. A simple email with a notification of the outage may have been enough to prevent this huge damage. I cannot recommend this company anymore

Awesome and gentle support Fine running services I tried VPS and shared hosting flexible control panel

Hyper Expert is a good host if you're on a budget. It's very reliable and the owner is a funny guy!

Been with Hyper Expert for almost 3 years now without any issues. Support is always fast and very helpful, even on the weekends. Recommend!

This company made an error within their billing department and somehow changed my invoice date from 01/25/21 to 01/25/20. Due to this mistake, their system then automatically deleted my web hosting account due to an "overdue invoice," even though that was certainly not the case. Went 10 hours before I even received a response to my ticket regarding this. Lost at least a week's worth of data (weekly backup system) from all of this, and their department refused to take responsibility for this error. I at least wanted some form of a refund (Their TOS states that I can claim $50 for data loss), but this company has refused to help in any shape or form. Can't get that $50. Can''t even get the $20.33 I paid for hosting for this month, given that it was only used for like a week before they did all of this. Did I mention that they quickly resorted to completely ignoring my support ticket that I had open while all of this was going on? They just keep changing the status from "Customer-Reply" to "Answered," even though they didn't respond to me. These are crooks hiding behind a LLC. Avoid at all costs.

Very easy to set up. I had everything running in minutes.