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Very good
33 reviews on file
Indoor Golf DirectChoose a row to list only the reviews with that rating.
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Particulars
At Indoor Golf Direct, we bring you the most desired indoor golf products on the market — always at the best guaranteed price and with genuine, personalized customer care.Our mission is simple: treat every customer like family and make every order a great experience from start to finish.We proudly display verified reviews on Trustpilot because transparency and trust are at the heart of what we do. Trustpilot ensures that every review comes from a real customer — so you can buy with complete confidence.Thank you for supporting a growing company that’s passionate about helping golfers elevate their game with top-quality projectors and golf simulator equipment.
Register summary for Indoor Golf Direct (indoorgolfdirect.
The docket
33 published reviews on file
Filed
Ordered a projector during a 15% off promo. A few days later the order was cancelled by them, but no refund was issued. Wrote them three times, no response. Called their number which now appears disconnected. Had to get my CC company involved.
Filed by David M.
Filed
I bought a BenQ AH700ST a few months ago and everything shipped quick and worked just fine. However, I asked to do an upgrade to the AK700ST and they promptly sent me an upcharge invoice for the difference. After paying for upgrade, a week goes by and status showed 'not shipped'. A few days later I received an email saying the order was cancelled (by customer); no email explaining why or phone call. Tried to call, but phone number said its not active and emails appear to go into a virtual shredder. Thankfully they did refund the upcharge, but I'm done doing business with these folks. Buyer beware.
Filed by DP
Filed
I ordered the BenQ AK700ST because it was the best price around. After a week of my order sitting on a pending status I email to ask about its availability. I was ignored and never got a response. When I email again with the same questions my order was canceled on me. Again with no response. I emailed a third time to ask what happened and still got nothing. Ghosted by customer support. I then tried to call the phone number listed and it says it’s not in service. Still haven’t got my money back on my card and will be disputing that charge. Absolutely terrible and I’ll never try to order from here again nor will I recommend them to anyone else.
Filed by Robb
Filed
They must be going out of business or something. Placed an order. Waited a week. Got a notification of the order being cancelled without any context. Tried emailing, calling, livechat, instagram message and no response at all. Don't waste your time and just buy elsewhere.
Filed by Jordan W.
Filed
Very disappointed with this experience. I placed an order and waited three days without receiving any shipping information or updates. Customer service was unresponsive and provided no clear answers when I followed up. Out of nowhere, my order was canceled without any prior notice, explanation, or even a confirmation email. This lack of communication is unacceptable and extremely frustrating. I would not recommend ordering from this company based on my experience.
Filed by Americo T.
Filed
Best price and projector along with solid shipping made my online customer experience enjoyable and very satisfying. Thanks Indoor Golf Direct!
Filed by PeterMac
Filed
I forgot to put in my discount code and they refunded what my discount was immediately!!!! Quick and impressive service!! All of my future purchases will go through Indoor Direct!
Filed by Matthew H.
Reply from Indoor Golf Direct· Mar 27, 2026
Hi Matthew, Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We're really glad we could quickly sort out the discount for you. Providing fast, fair, and hassle-free service is always our goal, so it means a lot to hear that it made a difference. We’re looking forward to helping you again with your future purchases—don’t hesitate to reach out anytime if you need anything at all. Thanks again for your trust and support! Best regards, Indoor Golf Direct Team ⛳
Filed
Fast delivery, good communication
Filed by Krist P.
Reply from Indoor Golf Direct· Mar 20, 2026
Hi Krist, Thank you so much for your kind review! 😊 We’re really glad to hear that you were happy with the fast delivery and our communication. It truly means a lot to us, and we appreciate you taking the time to share your experience. If you ever need anything else or have any questions, we’re always here to help. Enjoy your setup! ⛳🎯 Best regards, Indoor Golf Direct Team
