The public register of customer reviews. Anyone may read it, and anyone may file.
Write a reviewCompany file
Rating on file
Outstanding
19 reviews on file
Innovative Primary CareChoose a row to list only the reviews with that rating.
Each aspect gets a score of its own after 5 customers have rated it.
Particulars
Discover a new approach to healthcare at Innovative Primary Care in San Antonio, Rockport, and Bandera, Texas! We are your trusted source for comprehensive primary care services. Our dedicated team of professionals provides a wide range of treatments designed to optimize your well-being, from hormone balancing to effective weight management strategies. Experience the convenience of telemedicine and the thoroughness of our physical exams, all within a welcoming and patient-centered environment. Innovative Primary Care: committed to your health journey.
Register summary for Innovative Primary Care (innovativeuc.
Same department
The docket
19 published reviews on file
Filed
Staff is friendly and helpful.
Filed by Michelle
Reply from Innovative Primary Care· Sep 23, 2026
😊 Thank you, Michelle! We’re glad our team made your visit welcoming and helpful. We believe primary care should feel personal, convenient, and focused on you—from routine wellness to ongoing health needs. We truly appreciate you taking the time to share your experience! — The Innovative Primary Care Team
Filed
Quick responses, eager to assist, concern of my needs
Filed by Lorraine
Reply from Innovative Primary Care· Sep 17, 2026
Thank you, Lorraine! 😊 We’re glad our San Antonio team could provide prompt, attentive support and keep your needs front and center. Clear communication and compassionate primary care matter, whether someone is exploring wellness, weight management, hormone optimization, or telemedicine options. — The Innovative Primary Care Team
Filed
My appointment was on time and proceeded quickly. Everyone in the office were kind curteous and professional.
Filed by Charles
Reply from Innovative Primary Care· Aug 5, 2026
Thanks so much, Charles! 😊 We’re glad your visit ran on time and smoothly — that’s how primary care should feel in San Antonio. Our team works hard to keep wellness, weight loss, and hormone care efficient and compassionate. Appreciate you noticing the kindness and professionalism. – The Innovative Primary Care Team
Filed
Dr Schanen has always been very caring and thorough. He is always delightful to speak to and makes you feel like he has time for you
Filed by Melissa
Reply from Innovative Primary Care· Aug 5, 2026
Loved reading this, Melissa 🌟 Thank you for trusting our San Antonio primary care team with your health. Dr. Schanen’s caring, unhurried approach is exactly how we want every visit to feel. We’re grateful you’re part of our San Antonio community. — The Innovative Primary Care Team
Filed
Best staff, always comfortable when I have a visit.
Filed by SARAH
Reply from Innovative Primary Care· Jul 10, 2026
Hi Sarah 😊 Thank you for your kind words! We’re so glad your visits in our Bandera clinic feel comfortable—that’s exactly what we strive for in primary care. From wellness to ongoing care, our team is here to support you every step of the way. We appreciate you being part of our community! — The Innovative Primary Care Team
Filed
April took time to listen and explain my lab results and not just peek in the door and say hi and bye
Filed by TERRY
Reply from Innovative Primary Care· Jul 10, 2026
Hi Terry 😊 Thank you for sharing your experience! We’re glad April took the time to walk through your labs and provide the kind of attentive, personalized primary care you deserve. In Bandera, we’re committed to meaningful visits that go beyond quick check-ins—especially for wellness and ongoing care. We appreciate you being part of our community! — The Innovative Primary Care Team
Filed
Kerrie Baker is great! She listened to my concerns and took the time to answer all my questions. While the front desk clerk could be more welcoming and the facility needs a little TLC, as long as Baker is my primary care provider, I will follow her wherever she goes.
Filed by patient
Reply from Innovative Primary Care· Jun 12, 2026
Hi Crystal 😊 Thank you for sharing your experience in our Rockport clinic. We’re so glad Kerrie made you feel heard and supported—that’s what great primary care is all about. We appreciate your feedback on the front desk and facility, and are already working to improve both for our Rockport community. Your voice helps us grow. — The Innovative Primary Care Team
Filed
Everyone makes you feel at ease,
Filed by Grizelda
Reply from Innovative Primary Care· Jun 12, 2026
Hi Grizelda 😊 Thank you for sharing your experience in Rockport! We’re glad our team helped you feel at ease—comfortable, patient-centered primary care is what we strive for. Whether it’s wellness visits, weight management, or ongoing care, we’re here for our Rockport community every step of the way. —The Innovative Primary Care Team
