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The entry for Jask Auto Parts
Jask Auto Parts Inc. - Just Ask!We specialize in locating difficult-to-find Used Auto Parts that aren't accessible anywhere else. We have more 1000+ vendors, which allows us to offer our customers quality auto parts at wholesale prices. With more than 10+ years of industry experience and contacts that span the United States and Canada, allows us to find the best deals and pricing for you. Our parts comes with industry standard warranty and we ship nationwide to businesses and residences.Used Auto Parts - Just Ask (JASK)!!!
Register summary for Jask Auto Parts Inc. (jaskautoparts.com): 430 published reviews, rated 4.6 out of 5 on average.
I had a good experience with Trask Automotive as a whole. Even though I had a misunderstanding. From the sales person Tom to the customer service agent Leo. I was treated with respect and generosity. I will be using Trask Automotive with any future projects. Thanks Todd Morgan.
Filed by Todd M.
Reply from Jask Auto Parts Inc.· Oct 21, 2026
Thank you, Todd, for sharing your experience! We're glad to hear that, despite the initial misunderstanding, Tom and Leo treated you with respect, professionalism, and generosity. At Jask Auto Parts Inc, we believe that clear communication and treating our customers fairly are essential, especially when misunderstandings arise. We'll be sure to share your kind words with Tom and Leo. We truly appreciate your trust and look forward to helping you with your future automotive projects. Thank you for your support!
Filed
Thay help me to cancel the finance…
Thay help me to cancel the finance portion because I did not have a good feeling about the finance company. I will order a engine from them in the near future when I have the amount required for the engine. They understood my concern and worked with me to solve the problem.
Filed by Dayle
Reply from Jask Auto Parts Inc.· Oct 21, 2026
Thank you for sharing your experience! At Jask Auto Parts Inc, we understand that feeling comfortable with your financing arrangements is important, and we're glad our team was able to listen to your concerns and help cancel the financing portion of your purchase. We believe in working with our customers to find solutions that suit their needs. We truly appreciate your trust and your intention to do business with us in the future. Whenever you're ready to purchase your engine, we'll be happy to assist you. Thank you for considering Jask Auto Parts Inc!
Filed
Apprehension turned into joy.
I was initially apprehensive about ordering a transmission from Jask for my 2016 Ford Escape. But after speaking to KP and Max, and receiving links to review on the better business bureau and trust pilot, I decided to give them a shot.
I'm glad I made the decision. I ordered the transmission and had it sent directly to the mechanic.
The mechanic initially thought the harness connector missing locking mechanism would be a problem, but Joseph stepped in, spoke with their mechanics and Ford mechanics and found out the harness could be swapped from my old transmission with no problem. Joseph also said if the swap didn't work, Jask would send a new part and cover the maintenance to ensure I was satisfied.
The swap worked with no issues. Joseph followed up multiple times to see if there was anything Jask needed to do on their end.
My car is running fine. So far, I've put over 3000 miles on the Jask transmission with no issues at all.
I would highly recommend using Jask. They are friendly and thorough. They listen to your concerns and assist in helping come up with solutions including financing. Give them a shot, you won't be disappointed.
Filed by I C.
Reply from Jask Auto Parts Inc.· Oct 21, 2026
Thank you so much for taking the time to share such a detailed review! We're thrilled to hear that your 2016 Ford Escape is running well and that you've driven over 3,000 miles on your transmission without any issues.
We understand that ordering a major automotive part online can feel like a big decision, and we're grateful that KP and Max helped you feel comfortable moving forward with Jask Auto Parts Inc. We're especially glad Joseph took the time to investigate the harness connector concern, coordinate with the mechanics, and follow up with you throughout the process to ensure everything was working properly.
We'll be sure to share your kind words with KP, Max, and Joseph. Our goal is to provide more than just the right part, we want our customers to feel supported, heard, and confident throughout their experience.
Thank you for your trust, your recommendation, and for giving Jask Auto Parts Inc the opportunity to earn your business. We truly appreciate your support and wish you many more trouble-free miles ahead!
Filed
Y’all need new people who can handle…
Y’all need new people who can handle and solve people problems when y’all go wrong
Filed by Tracy
Reply from Jask Auto Parts Inc.· Oct 21, 2026
Thank you for sharing your feedback. At Jask Auto Parts Inc, we understand that when something goes wrong, customers expect our team to take ownership, communicate clearly, and work toward a timely resolution. We sincerely regret if your experience left you feeling that your concerns were not handled properly.
We recognize that resolving problems effectively is just as important as getting things right the first time. Our customers deserve patience, accountability, and practical solutions when challenges arise, and we understand that there is room for improvement in how we handle such situations.
We appreciate your honest feedback and will take your recommendation seriously as we work to improve our customer service, problem-solving, and accountability. Our goal is to learn from these experiences and provide better support and a more positive experience for our future customers.
Filed
They saved the day
They found me the low mileage engine I had been looking for for a year. They helped with the financing and shipped it right away. It was a great experience.
Filed by Jolene
Reply from Jask Auto Parts Inc.· Oct 8, 2026
Thank you so much for your wonderful feedback! We’re thrilled that Jask Auto Parts Inc was able to find you the engine you had been searching for over the past year. We’re also glad our team could assist you with financing and get the engine shipped promptly.
We truly appreciate your trust and are happy to know you had such a great experience with us. Thank you for choosing Jask Auto Parts Inc, and we look forward to helping you again in the future!
Filed
Timely delivery
Timely delivery, part works well!
Filed by Robert A.
Reply from Jask Auto Parts Inc.· Sep 21, 2026
Thank you for the great review! We're glad to hear your part arrived on time and is working well. We truly appreciate your business and thank you for choosing Jask Auto Parts Inc. We look forward to serving you again!
Filed
I had a horrible experience with Jack Auto parts
I had a horrible experience! At the beginning they were quick to offer the part at a great price, then they asked me to sign and initial documents quickly while on the call with them for them to proceed with the order. Verbally, Henry told me that my part, rear differential, had a one year guarantee. Perfect! It took almost 2 weeks for the part to arrive and it took me almost 2 months to have it put on. Timing was an issue between me and my mechanic. Then the big day came and finally my car was being repaired…. At the end of the installation when my mechanic tried my car, he realized that the part was damaged. It had water inside and that was just the beginning of my nightmare. I immediately called them to make them aware of the issue. That’s when Joseph tells me that I was supposed to have the part installed within 14 days of arrival and that I only had 60 days guarantee!!! Talked to them on 5/24, part arrived 6/5 and was installed 8/1. They were going back to 5/24 as when my guarantee started, which is incorrect because it wasn’t on my possession. Anyways, from there until 9/1, a whole month I called and I was bounced between agents like a ping back. Joseph sent me to David, Elvis, the supervisor, also sent me to David and Joseph. At the end both Joseph and Elvis hid from me and David was the one who finally helped me get my refund and gave me the right information about how to ship back the part. They are terrible! I would never recommend this place, not even to my worse enemy!
After I wrote my first review and expressed how dissatisfied I feel with this place I was expecting a call and an apology minimum. I did received a call from the “manager”. He started great by asking more details about what happened. The least I was expecting was an apology and for him to tell me that more training will be provided so other people don’t go through the same experience. He apologized, then he offered me a 25% discount for a future order as long as I remove my negative review. Now everything makes sense. He buys other people bad reviews with 25% off but not mine. I am not planning on returning! I counted how many calls I made in a spam of a month and it was 31 calls! I’m sure I missed some more. I wasn’t able to use my car for 21 days due to the lack of communication from them, I had to call over and over to find out what to do and how to proceed with my return and they delayed the process to that extent! Wrong directions on what to do. I have emails and texts from them that proof everything! Don’t let them fool you with the 4.7 star review. Is not real! They suck! Terrible experience!
Filed by Xiomara M.
Filed
⭐ 1 STAR
⭐ 1 STAR
⭐ 1 STAR — EXTREMELY DISAPPOINTING EXPERIENCE
I strongly DO NOT recommend JASK Auto Parts based on my experience.
I have been trying to purchase an engine for my 2018 Honda CR-V for more than a month, and this has been one of the most frustrating automotive purchasing experiences I have ever had.
At the beginning, the salesperson team member was calling me every single day to follow up and ask when I would complete the purchase after I had been approved for financing. Once I was finally ready to move forward and completed the purchase, the communication and customer service changed completely.
After the purchase, I was informed that I would have to transfer parts from my old engine to the replacement engine. This was not what had been agreed upon when I purchased the engine, and this unexpected issue has delayed the shipment of my engine by almost two additional weeks. Meanwhile, my Honda CR-V is still sitting unrepaired.
What is even more disappointing is the complete lack of communication. I have tried calling JASK Auto Parts repeatedly, but no one answers the phone. I was previously contacted constantly before the sale, but it has now stopped communicating with me after purchasing. Is that way as Jask Auto Part operates?
I have had to escalate the situation through emails just to get answers, and responses can take more than 24 hours, often without providing a clear update or resolution regarding my purchase.
This is extremely frustrating when you are dealing with an expensive and essential vehicle repair. The level of attention before the sale was completely different from the customer service I received after the sale.
If you are considering purchasing an engine from JASK Auto Parts, I strongly recommend that you get everything in writing and confirm exactly what is included before paying. Based on my experience, I would not feel comfortable recommending this company to friends, family, or anyone else.
Very poor communication, very poor follow-up, and an extremely inconvenient purchasing experience.
JASK Auto Parts: 1/5. I am extremely dissatisfied with this experience.
Order No: S06423
Filed by Fabio G.
Reply from Jask Auto Parts Inc.· Oct 8, 2026
Thank you for taking the time to share your experience. We sincerely apologize for the frustration and inconvenience you experienced with your 2018 Honda CR-V engine order.
We understand how upsetting it is to have your vehicle sitting unrepaired while waiting for an engine, particularly after you had already gone through the financing and purchasing process. We also understand your concern about the difference you experienced in communication before and after the sale.
Regarding the engine, we regret that there was a misunderstanding regarding which components would need to be transferred from your original engine. We recognize that this was not what you expected when placing the order and that resolving the issue resulted in an additional delay. We should have made the requirements and what was included with the replacement engine much clearer before the purchase was completed.
We also apologize for the difficulty you experienced reaching our team and for delays in receiving updates. You should not have had to repeatedly follow up or escalate through email simply to receive information about your order. Regardless of the circumstances, we understand that timely and clear communication is especially important when a customer's vehicle is waiting for repair.
To answer your question directly: No, this is not how Jask Auto Parts Inc intends to operate. Our responsibility to the customer does not end once an order is placed. We strive to provide consistent support throughout the entire process, and in this case, we clearly fell short of that standard.
We appreciate your feedback regarding confirming exactly what is included before purchasing. Transparency about the part, its specifications, required components, and the shipping process is important, and your experience highlights areas where we need to improve.
We sincerely regret the inconvenience and frustration this situation has caused you. Thank you for bringing these concerns to our attention and giving Jask Auto Parts Inc the opportunity to review where we could have handled your order better.
