JERAVAE Dance WearReviews on record for jeravae.com

Got a practice skirt and leotard from Jeravae and both fit true to size, the fabric is soft and stretchy so it moves with me. It showed up in about a week which worked out fine for my recital.

Dress arrived 5 weeks late (ordered 3/19, delivered 4/23). Poor communication on their end. I emailed them after 10 days (estimated arrival is 10-15 days). They said it would need 3 weeks. I emailed them at 3 weeks (no one reached out). They said it would take 5 weeks. When I finally received it, the quality was cheap and the size that they recommended for me was wrong. I immediately requested a return the next day (note: customer is responsible for return shipping fee and 15% restocking fee). When I sent in my return, they said they detected a "strong food-like odor" so they were unable to issue a refund or they could send me back this now "smelly" dress but they would charge me an extra $12 on top of what I already paid and return shipping fee. There was no odor when I tried on the dress and immediately packed it for return. Customers should not be responsible for whatever happens during transit and shipping. Furthermore, they said that due to the smell, they could not resell the dress (meaning therefore I would have to bear responsibility for this). Their response suggests a greater concern with protecting their financial interests than with upholding fair and equitable business standards. I already paid my return shipping fee and the only time they were quick to communicate with me was when they didn't want to give me my money back. Not only that, they were willing to give me back a dress they deemed "smelly" as long as I paid an additional $12. This kind of service is incredibly disrespectful and unprofessional.

You purposefully make it difficult to easily return anything. You force customers to request a return in writing to get approval so you can actually return something and then nail them for a 15% restocking fee. I will never order from you again. Too complicated and difficult.

Product just as described, amazing ship time. Would definitely buy from them again. I've made 2 purchases just in the last month!

Purchased a practice dress and it was well made and fit perfectly. I will definitely be ordering more!

Olivia was a great help in picking out a Latin shirt for my upcoming competition. It was shipped and arrived in a timely manner and looks fantastic!

The excellent communication regarding order changes and expectations for arrival. The people I have spoken to or texted with are professional helpful and kind.

Quick service and a lovely dress.