JobNimbusReviews on record for jobnimbus.com

I had a very disappointing experience with this company and would not recommend them. The customer service has been extremely poor. There was a lot of pressure to sign up for the membership, but when we contacted our account manager to cancel, communication suddenly stopped and we received no response. The lack of follow-up and professionalism has been incredibly frustrating. Based on our experience, I would strongly recommend looking elsewhere.

Super easy to use, most prominent notes feature from other construction CRM which is so nice

Have been using this software for 6 years. It is beta test software at its best. Notable issues include invoices and estimates with random extra pages auto printing. Email errors being undelivered and templates being reorganized by their backend. Tech support agents divert from the issue and gaslight you saying it’s always been that way or that they cannot fix it. Raising the price multiple times a year. From $50 to $300 for base plan while not providing more value or improving issues. Glitches in their beta software that leave messages unread for months at a time. Tech support unable to fix. I could go on. You’re better off with acculynx software honestly it so far has worked better and is less buggy. The people there actually seem to care to help you with issues.

This company is awful. Had 5 different account managers in 1 year, each had to start over and criticize what previous did. It was a waste of $60k.

I had high hopes for JobNimbus, as it was presented as the CRM tailored to my business needs. Unfortunately, the experience fell short. Although they advertise many features, almost every practical function required additional payments, making the cost escalate beyond what was anticipated. Adding team members was especially costly, especially when comparing to other platforms like Jobber. For a tool intended to support business growth, it felt financially limiting. The setup process wasn’t as seamless as promised—creating estimates and invoices became tedious. More importantly, I was unable to fully utilize the system for my clients’ needs. Despite the time and effort, it never reached a reliable, functional point for customer-facing work. I was also concerned about team adoption. If I struggled, expecting my employees to onboard smoothly seemed unrealistic. Ultimately, it was a costly experience that did not deliver the promised value, and I would not recommend it based on what I encountered.

Great customer service.

Horrendous customer support. Have been told numerous times we can't get any training since we had our two onboarding calls. Customer support is NEVER available when we need them. Stay away from this company!!!

Everything under one roof and easy to use.