Filed
Was very excited to get my table
Was very excited to get my table, but it was damaged in shipping. This company has a well thought out cust srvc policy, & Rose very quickly handled the problem & made it right
Filed by Ellen S.
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Particulars
We’re tired of seeing kids glued to the screen or remote. We believe children should be active, exploring, learning and having fun. That’s why we started JoyBerri - to provide children with exciting toys, games and other awesome stuff that will give them hours of healthy and wholesome fun.
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The docket
58 published reviews on file
Filed
Was very excited to get my table, but it was damaged in shipping. This company has a well thought out cust srvc policy, & Rose very quickly handled the problem & made it right
Filed by Ellen S.
Filed
Excellent customer service and a pleasure to deal with and the puzzle tray is sturdy and durable. Plus it looks nice in my house
Filed by Nancy S.
Filed
The puzzle station was a gift. It was easy to assemble. It tilts and has drawers for puzzle pieces. It also came with a puzzle that is going to be fun to put together and it's nice. It was easy to contact a representative, who was friendly, efficient and sent my gift card promptly. I look forward to using the puzzle station.
Filed by Sunshine
Filed
I cannot express how amazing JoyBerri’s customer service has been. My trampoline got caught in tornado-strength winds, blew a couple of blocks away, and was completely destroyed. With my large family, this was such a huge disappointment for all of us. I reached out to JoyBerri to see if they could help, and Raymund responded almost immediately. He was incredibly kind, accommodating, and helpful throughout the entire process. To my surprise, JoyBerri offered to completely cover the cost of a replacement trampoline. I am so grateful for the way they handled everything. Raymund made the process quick, easy, and stress-free, and JoyBerri truly went above and beyond for my family. This kind of customer service is rare, and they have absolutely earned a customer for life. Thank you so much, Raymund and JoyBerri!
Filed by Trinity N.
Filed
Very satisfied with Raymund’s help for support. You need more agents like him
Filed by Nancy S.
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The product was excellent. Communication was over-the-top!! Shipping was fast and free! My table went together easily and I did it by myself-even though it recommended having a second adult to help. It can be done alone-and I’m 67 years old! All the pieces were there including all the “equipment” you might need. I love the levels. And the cover. And the bag with the puzzle. The height adjustment gives you a lot of options. Very happy with my purchase!
Filed by Conni
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There was an issue with some broken parts, and they instantly sent an entire new trampoline! Perfect service!
Filed by Joshua M.
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Raymund was so great to deal with. He made it so easy. Great experience!
Filed by Nicholas C.