KeepkeyReviews on record for keepkey.com

KeepKey and ShapeShift.com appear to be the same entity (perhaps). To-date since around 2018 I have only made two (non-coin) purchases. Each seemed to work as expected but I note that I didn't have to "connect my wallet" to any other website. During this time period I have purchased BTC from ETH and that went as expected. The related fees seem expensive to me but I only have the fiat currency and credit card world to compare with. The other reviews here worry me. As such, I would consider not putting a significant amount of cryptocurrency on this hardware. It's possible that the quality has gotten better since a few years ago. I note that I'm using the Brave browser which now works in 2024 whereas in previous years they only supported Chrome.

My experience with this products software is not what I expect from a self custody wallet. There ar too many road blocks to retrieve funds, to swap funds, to cash out funds and or to send funs. The gas fees are exorbitant and over priced. it's hard to remove coins and or washout of it's platform and seems function purposely as it does. I do not trust its developers. It's suspicious how it functions.

KEEPKEY is a Shapeshift company who are crooks that take advantage and steal your Bitcoin you wouldn't need such a great customer support people weren't having problems like myself doesn't do anything but go in circles trying to link up over and over I paid about $40 and from reading the reviews I'm not wasting more time to try to get my $ money back

Its very bad,after the first time you connect your keepkey wallet it doesn't load properly ever again,so next time you try to connect it tells you that is not being detected or that an error ocurred,so after that you need to go to windows settings and expel the keepkey from your device and connect it back in,you may need to do this several times before its detected properly and you can access your crypto. Not only that but when you connect your keepkey for some reason not all of your assets show automatically so if you have xyz crypto that you deposited in your wallet years ago you may not know until you check that particular crypto for it to be shown. I had chainlink,I dind't access my wallet in about 6 months and when I checked back it didn't show,I had to go to setting and click something to show my link. Its very bad just buy a trezor this is not worth it,it also doesn't support a lot of coins.

My wife ordered a key from this company after getting a discount code from a youtuber. The code was pointless since keepkey.com recouped the cost through the trick of slapping on a ludicrous delivery charge of over £15. My wife overlooked this and proceeded with the order. They sent nothing. She has emailed numerously without response. Don’t make purchase from this company, they’re con artist.

Its a crock of crap! Support is a joke always Teflon coating the issue and making it a) your fault b) your place to correct it. It really is poor service, product and system. Avoid.

For some reason, from the very beginning, I did not like to use this wallet.

Way to slow to load, and many times I have to re enter all my details to get access.