Kinetico Water SystemsReviews on record for kinetico.com

Depuis 6 ans j’ai un appareil Sumo II qui fonctionne parfaitement, technologie simple, efficace et fiable. Le contrat d’entretien est chez Kinetico et l’entretien est toujours effectué par la même personne, ce qui est un point positif. Il faut toutefois penser à les relancer pour les rendez-vous d’entretien, qui ne sont pas toujours proposés dans les délais. C’est un inconvénient très mineur comparé au service rendu.

I had a small leak from filter unit of the water softener side right after installation. After one year my filtered water pressure is so low and I had to replace three filters at a cost of $309.00. If I have to spend $300 every year for a family of 3, how can we afford it.

Goede uitleg van de verkoper, goede prijs, mooi afgewerkte installatie,en goede dienst naverkoop

I have had the worst experience with Kinetico. With in the first two months of me owning a water softner and reverse osmosis with them they both gave me problems. The reverse osmosis started leaking and they said they couldn't come till many days afterwards. Then my water softener stopped working and left my glass shower doors looking all spotty with tons of calcium build up and once they found it was broke again they said they couldn'tcome out till a couple of days. With all that going on I had just started my new job and bought a new house after my divorce. So much was going on in my life at the moment and I thought I had set up the direct deposit (I probly did) and they said I hadn't paid up. They dropped my credit score 60 points and I was 20 away from 800. All that for a system that hasn't been working 70 percent of the time.

Had our system installed prior to our moving in here in Phoenix, AZ. 2012. Our interaction with our Kinetico dealer has been nothing but outstanding and their Techs were on time and great. Very pleased with our softener and R/O system.

We purchased a newly built home and installed a high end Kinetico water softener system. It leaked. It was replaced with another one - it leaked! What happened - you asked. The tech said — no o rings! Third time — it’s working! However, irrigation folks installing our landscape discovered low and insufficient pressure! Called the builders plumbing contractor, who plumbed the water pipes to handle the incoming city water, and says …OOPS, the Kinetico tech who installed the high end water softener failed to note that the plumbing system was NOT plumb to divert hard water to the irrigation lines and branch off before the softener. Result— we have been watering our landscaping with water from our softener system which replaces hard minerals with higher sodium content. Poor manufacturing and installation processes!

It was installed about a year ago. Never was able to connect to wifi. Recently noticed water leak, shut down the water, a technician came after several days. Few hours after the repair, we had a massive leak and flood in the mechanical room, the leak caused hole in the dry way, had to replace the entire dry wall. They came again repaired, but few days after the same issue. It also damaged the drainage system, the water from shower wasn't draining properly. Too many issue, it's a completely faulty system, not recommended

They were very professional and very prompt at getting my water tested. I have used them for years and will continue to do so. Excellent company.