LearnDashReviews on record for learndash.com

The customer service is excellent. When I had a conflict between my WordPress set-up and a new version of the plug-in, not only was the rep quick to respond, he gave me step-by-step instructions. It wasn't a straight copy-paste, he wrote from the *user's* perspective, with multiple options all at once in a clear and easy-to-understand layout. Using his instructions, I solved the issue with only one email exchange - likely would have taken half a dozen with other bot-driven services. Friendly and helpful!

A fantastic product and even greater support

Purchased LearnDash and upgraded our license to access groups; however, I have been unable to download them, and I submitted a ticket for support with no response. You can call Liquid Web, but LearnDash does not have phone support. This is not an issue that should take 3 plus days to resolve or receive any response?? The license should unlock the features for download.

The company has been going through some major changes lately, and there have been some understandable 'growing pains' and minor annoyances. However, my latest interaction with customer service was excellent - they resolved my issue very quickly.

Fast and friendly helpfull support.

Support is fatal

A-plus responsiveness, detail and helpfulness. Very patient with a new user. Understood my issue perfectly. Shane T was my service assistant and he did great. His follow up email even provided more answers and reasons for my problem. Great job!!

Very helpful and professional support. I had an issue with setting a featured image for a LearnDash course. The support team responded quickly, explained what to check, and helped me find the correct setting. Everything is working correctly now. Thank you for the great support!