LeazeReviews on record for leaze.com

The staff is very unprofessional, and their customer service is beyond horrible. My most honest recommendation for you is to AVOID Leaze and Habyt. Never get a property from them. At every stage, you will experience one of the worst things possible. They will not answer any of your emails or tickets related to getting your deposit back, or even if something is wrong in your home. For example, for us, the internet connection completely shut down, and despite it being part of our rent, they not only didn't deduct our rent but also ignored it as if nothing happened. To be honest, they are my worst experience in my life, and if I could go back in time, I would never have signed any contract with them.

In der Causa Habyt (Germany Living) geht das Spiel weiter. Der Anwalt der Fa. Habyt, Glaser Kanzlei für das Immobilienrecht hat mitgeteilt, dass sein Mandat beendet sei. Wundert mich nicht wirklich, um ehrlich zu sein. (Schreiben vom 25.09.2026), denn in Zukunft benötigen die beiden Schmarotzer einen Strafverteidiger und keinen für Immobilienrecht. Was nun folgt, ist ein Strafantrag gegen die beiden GF wg.Untreue. Jon Leonard Landwehr und Ingo Frobringer zeichnen sich durch besonders kriminelle Energie aus, was in Berlin wohl mittlerweile Usus ist. Ihr wollt es nicht anders.

My deposit refund is now a month overdue, I've sent several emails and they aren't doing anything to help me out. Absolute scammers!!!

Weiter in der Causa Habyt Sorry, aber die beiden GF von Habyt (Germany Living ) sind anscheinend völlig verblödet. Ihr wollt es anscheinend nicht verstehen. Ich ziehe das ganze Programm mit euch durch. Bis auf den letzten Cent!!! Hallo Nici, gegen Habyt habe ich eine weitere positive Nachricht zu vermelden – Du erinnerst Dich an meine Eingabe an das Gericht, als ich von einem zeitschindenden Schmarotzer sprach und jeglichen Fristverlängerungen und Terminverlegungen widersprach?! Das Erwartete ist eingetreten: die Gegenseite beantragte abermals Verlegung des Verhandlungstermins mit dem Ansatz, dass 2027 idealer wäre. Dazu habe ich Stellung genommen und auf meine früheren Ausführungen hingewiesen, die Richterin Damm verinnerlicht hat. Sie hat daraufhin en Terminverlegungsantrag zurückgewiesen und angeregt, einen Vertreter zu schicken, oder der Entscheidung im schriftlichen Verfahren zuzustimmen. Zu Deiner Unterrichtung sind beigefügt: Terminverlegungsantrag der Beklagten vom 18. September 2026; Meine knappe Stellungnahme vom 22. September 2026 sowie den in Bezug genommene Schriftsatz vom 17. September 2026; Ablehnungsbeschluss der Vorsitzenden vom 23. September 2026 (fehlerhaft datiert auf den 15.09.2026). Mit freundlichen Grüßen Carsten K. Wössner, LL.M. Rechtsanwalt, PartnerWeniger

Horrible—poor service, run-down accommodations, and generally rude staff; I’d recommend sleeping at the central station rather than booking one of these rooms.

I genuinely wouldn’t recommend this company to anyone. Just stay away. After I moved out, none of my emails or support tickets in my account were answered for three and a half months. It’s honestly unbelievable that this kind of behavior can happen in Germany, in Europe. My advice: stay away from this company. It’s a shame you can’t give zero stars.

Leaze is the new name of Habyt, which has plenty of negative reviews already. I stayed with Habyt/Leaze for over a year. The apartment was in poor condition when I arrived and it was evident that none of the cleaning between tenancies advertised on the website was carried out. Most appliances were either broken or badly damaged, and some rooms were in bad shape. Habyt/Leaze lacks a direct communication method for immediate tenant support - they have no reachable phone number. Tenants can email or create support tickets, but response times vary dramatically from hours (if they want money from you) to months if you even get one. A housemate had to call a locksmith privately after moving in because their bedroom door was jammed and Habyt had not responded to any message from any of us for several days. Myself and various housemates repeatedly messaged them about broken appliances, but these would either be briefly humored then ignored, ignored directly or merged with previous ignored tickets due to 'repeated conversations taking up space'. It took over a year for Habyt to send technicians to repair damaged appliances and rooms, and we never received any prior notification about their visits either (shocking as technicians weren't given apartment keys). I did receive my deposit back after the end of my tenancy, but it took months longer than promised in the tenancy agreement and only came after >90 emails from me. I know from other reviews many people have not been so lucky, especially given Habyt's recent downsizing and rebranding as Leaze. Avoid 'Germany Living' too, it is another (rancid) branch stemming from Habyt. To achieve this downsizing, it appears Habyt has without notice evicted lots of tenants across Germany and the Netherlands. This means lots of people don't have to worry about signing up with them anymore (they left the city I live in entirely), but this is of course horrible for the evicted tenants. If any of this sounds remotely appealing to you then sign up with Leaze, and know they will only care about the money in your bank account. A terrible letting agency full of hot air and broken promises.

Honestly, it was my worst experience, and I never recommend it to anyone. During my stay, we had several problems, but they didn't answer or fix any of them, and all the time they ignored you. Honestly, if I want to describe them simply, they are really bad. Because they are professionals at writing the contract so that afterward you can't claim anything, but they just want to take your money for a really bad property and worse support.