Filed
Unhappy first time customer.
I purchased a Efest Luc v8 from M&A BD Electronics and in just a few weeks multiple bays stopped charging and if they did charge it would dangerously over charge the batteries. I contacted them for a replacement and all they've done is pass me off to the Efest company. After contacting Efest I was told that M&A BD Electronics should have replaced the faulty charger per warranty and contacted them for reimbursement. It's been 2 weeks of sending emails and videos to M&A BD Electronics per there request. Now they have completely stopped all contact with me. I paid good money for a expensive Efest charger to a company that doesn't care about the customer. All they care about is collecting your money and moving on to the next sell. Stay far away from M&A BD Electronics.
Filed by Justin C.
Reply from M&A BD Electronics· Sep 27, 2023
Thank you for your comment. We were waiting for the manufacturer to confirm whether the charger is fixable or not. The customer just can't wait until we receive the decision from the manufacturer. The decision has been made by the manufacturer and the replacement has been shipped. About the 2-week time frame, we apologize for the inconvenience, but we can't take any further action until we receive a clear answer from the manufacturer. Thank you and have a nice day.