MAK VacationsReviews on record for makrealty.com

Was a little mix up with check-in, but it was resolved within minutes. Everything else was up to par. Clean, nice and everything accessible.

This company has very deceptive practices that require you to pay additional charges at the venue that they do not disclose on Booking.com

I highly enjoyed my stay with Mak Realty group. They always accommodate me to the best of their ability. I stay with them every year in Miami and not once have I been disappointed. Their suite at the Fontainebleau offers the nicest view in all of Miami. You are on a high floor with the view of the ocean, the bay and the hotel. On top of the spa package, there’s nothing more you can ask for. I will continue to stay with him every year and I highly recommend anyone looking to stay in the Miami area.

Me and my daughter stayed in a junior suite for 5 days. First of all we got our room very very late. Secondly the shower was broken, it was either burning hot or as cold as ice, we complained every day and only after the 3rd day they came to fix it. Finally after they fixed it the sink water didn’t work, and they didn’t fix it. All in all this was a terrible experience and I would not recommend this hotel to nobody.

My hubby and I stayed at the Fountainebleau Miami Sorrento building through Mak Realty Group and it was an amazing stay! The room was very spacious and comfortable. It included a mini fridge with a freezer that didn't work. Let's start with opportunities for improvement before I get to the good part. We asked for ice on several occasions. The service was very slow when asked for creamer and coffee were we told only 4 per room🥴😲! As pricey as this resort is you wouldn't think creamers would be a concern. The service was mediocre to none. We asked for our room to be cleaned 2 days and 15-20 mins was Never but charge a cleaning fee. When I gave up and requested 2 sets of towels, I received 2 bathe towels from a disgruntled housekeeper. Andddd was told they were very busy as if that response would rectify my request. 🫣🙁 The room basics such as phone microwave and fridge could be updated for such a beautiful resort. Now the good part. The room balcony view that captured the pool and the ocean made the room an experience. The resort reception was impeccable. At arrival we were greeted by a friendly smile who managed our luggage. The entrance to The resort was beautiful with such A vibe. Check-in and out was smooth. The bar the lounge The pool the beach the restaurants the dine-in room service and club did not disappoint! We'll certainly return with hopes that our review makes a difference.

i was there this year again, i really like the service and always very welcome

Yes it's a good company

Beautiful place every time best views and very clean highly recommended this is out 5th time with mak