Filed
Very fast response to my problem
Very fast response to my problem. Very knowable and helpful. Problem was resolved very quickly. Thank you for standing behind your product.
Filed by Carl W.
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Particulars
Mango Power is a green energy brand focused on developing home power supply solutions, portable power devices and related accessories. It was founded in 2021 by a passionate team of senior product managers and talented engineers. In partnership with some of the world’s top battery suppliers with more than 20 years’ experience in the industry, Mango Power is bringing high-quality green energy products to consumers to realize our mission: bring smart green energy products into every home and help every family realize a zero carbon emission future
Register summary for Mango Power (mangopower.
The docket
58 published reviews on file
Filed
Very fast response to my problem. Very knowable and helpful. Problem was resolved very quickly. Thank you for standing behind your product.
Filed by Carl W.
Filed
Charles was so helpful and professional in helping me with my system. I will be a loyal customer of mango because of the great Coustomer service I received by Charles.
Filed by John F.
Filed
The batteries don’t perform as promised. We cannot rely on them if the grid goes down, which is why we bought them The support staff are hopelessly out of their depth. Wish we had spent our money on a different system
Filed by Helen A.
Filed
I've had a few technical issues with my unit, but the support has been consistently helpful. Dealing with Charles and David was a positive experience; they are friendly and provide practical advice that actually works. It's reassuring to have a support team that stands by the product and follows through until the system is performing as it should
Filed by Spaeth M.
Filed
David at Mango Power was very responsive. His support was also very clear - he provided both textual answers and diagrams to help clarify his guidance.
Filed by Jerry B.
Filed
I am NOT tech savvy. And I had some problems getting everything right. David hung with me, answered my questions. Help me get it all together. Now I am recharging my battery with sunshine!
Filed by William P.
Filed
Exelente servicio ! Gracias al empleado que me atendió . Me hizo sentir en familia y me capacitó. Su honestidad y servicio hacia mí fue increíble .
Filed by Salvador M.
Filed
Horrible company. Poor service. Doesn’t stand by their warranty. Was told my inverter replacement was approved and they still haven’t replaced. It’s been over 6 months. Emailed ceo John kuan and he doesn’t even respond anymore. Their products are garbage
Filed by Erik W.