Medical Care AlertReviews on record for medicalcarealert.com

I just received the 'Home & Away GPS model for hubby. I’m giggling just now as I remember the day that David walked down the hall exclaiming, “It works!” As he had accidentally set off his medical alert, the system went into effect as promised and he was easily able to cancel the false alarm. What a relief I felt! It may seem premature to feel so comfortable with the choice we made regarding a medical alert device. However, the sales rep Debbie had such integrity that she discouraged me from paying extra for something that David does not yet need. Also, my intuition has proven itself to be trustworthy ... when I listen to it, that is!

Everything is fine. We've had no problems. The one time I did use it somebody was at the house in 10 minutes. We haven't had cause to use it yet here. We've had it for quite some time just at a different location. We just put it at this address fairly recently.

They're very nice and helpful. This is all new to me and walked me through step by step to explain everything. I can always get a hold of someone, very nice and easy to deal with.

I have seen many commercials about elderly people falling and couldn't get up. My dad suddenly became one of these elderly folks after being traumatized by a fall. I started by calling several companies not realizing there were several that had a system. I got a customer service sales lady that was very helpful. The one special selling point was the range, which worked all around the house and yard. So far so good. Dad and I feel safer and at ease now.

My siblings and I bought the Alert system for our mother for our own peace of mind. My mother is very conservative and would never have purchased it for herself even though she lives alone. I tested it myself in and around the house when we got it and was very pleased in its coverage. Medical Alert regularly check to see it is operational and recently replaced the entire system because they were not satisfied with its performance. We did not detect any problems at all. The system does what we wanted in that we know our mother will be able to get any needed assistance should she need it by pushing a button on her necklace.

So far, I have had no crisis or emergency situation. And quite frankly I have not tested the system or my use of the system as much or as often as I should have. But it has been there, working as I expected every time I have tested it.

So far the ordering of the Life Alert button has been smooth as silk. They were quite professional on the phone, sent a confirming email immediately, I got the equipment on the timing they said, installed same, ran the test to see if it worked and it did. No hassles. This is our first day of using it.

I am very happy with Medical Alert, I have used them twice now & they come with in a very few minutes. They are always gentle & kind & help my husband & I get back on our feet. Thank you