Moving Help | Powered By U-HaulReviews on record for movinghelp.com

We used Godschild Moving at 6468336641, for an unload in e. harlem, Manhatten, NYC. The service was very efficient, courteous and helpful; Would, definitely use them again.

I would not recommend U-Haul Moving Help to anyone relying on movers to show up on moving day. I booked a truck and two movers for a 2:30 p.m. move today. Two different moving companies arranged through the service have now canceled, leaving me roughly two hours before my scheduled move to call back and find a third company. Adding to the frustration, each replacement booking has resulted in another charge or hold on my card, only for that company to call and say they will not come. I’m left scrambling for help while multiple charges or holds tie up my money. A moving reservation should provide confidence that help is arranged. Instead, I’ve been bounced from company to company, and the responsibility for fixing these cancellations has fallen on me at the last minute. This has been deeply unprofessional and has added unnecessary financial stress to an already stressful day. U-Haul needs to address how Moving Help providers confirm availability, how cancellations are handled, and why customers face repeated charges or holds for help that never arrives. Based on my experience, I would strongly caution anyone against relying on this service for a time-sensitive move.

Ihaul moving help srnt a group xalled suncvinct movers, they destroyed expensive furniture and when concatex thrm anout my concern, the marter-of-factly stated that their uhual services were not insured. They claim processs via movjng hrlp has not been helpful. Hiring insured orodessiobsl movers it better.

I booked and prepaid for the service weeks in advance. Two days before the move I received a text from someone saying that they were fully booked and couldn’t help me, but that I was free to cancel and find someone else“free of charge”. If not for my family I would have been in an impossible situation. When I asked the person texting me to cancel and refund the money I paid, they said that they couldn’t do that. Calling the number they provided sent me to an AI attendant that said my estimated wait time was more than 60 minutes. Would NOT recommend trusting this service with something as important and time sensitive as a move.

The movers showed up right on time and immediately started working. Everything was carefully moved from one location to another without damage. The price was excellent and made for a very affordable move.

Excellent! Could not be happier with our choice. The ease of adding the movers onto our U-Haul truck reservation was seamless and easy to do. The movers were exceptional. They were kind, respectful, and highly efficient. They finished the job faster than anticipated.

I was actually really happy initially that I found this site through our U-Haul rental, however I ended up Extremely disappointed with my experience. I used the platform to book a local crew, but they completely ghosted me on moving day. When I contacted customer service, I was told that because they are independent contractors, there wasn't much the platform could do immediately to get me a replacement crew but they would try and for same day change it would definitely be more money. they finally end up showing up after multiple back and forth it’s them via text and phone calls (per them due to another move they also had planned- meaning they double booked themselves and still took our move - a local move I come to find out meanwhile we had to be on the road to another state) they finally showed up 6 hours late, no refund partial or otherwise, barely an apology and moving help can’t do anything, I had to argue with them to open a dispute with haul directly which they didn’t want to do and when I got the case # it was linked to the open comping with moving help not U-Haul like I asked. Be careful if you choose to book them and make sure you do not have a timeline for the day of just in case but also you can get local movers direct for the same price if not less, since moving help doesn’t help with issues but they do take a % from the movers for connecting them with people. I will say the Florida local movers we met and used were fantastic.

DO NOT book moving help through U-haul. Terrible contractors. Do they even screen these businesses? The first mover that flaked on me has an active warrant. I was scrambling last minute for loading AND unloading because movinghelp scheduled me with two unprofessional movers who refused to answer calls until the day before, then refused service. The first time, I booked a different company last minute through movinghelp for the loading. The movers could only bring one U-box at a time because movinghelp didn’t update the storage facility that I had two boxes, and the facility was an hour away, so they had to bring the first box, fill it, drive alllll the way back to the storage facility, get the second box, then bring it to my house and back. Good god. It was pretty cheap though—you get what you pay for. Save yourself the trouble and choose self-load and pick-up and hire a mover privately!