Murphy Door® ShowroomReviews on record for murphydoor.com

vica was a tremendous help explaining options and making changes to my order to ensure the door was exactly what I wanted. Top notch customer service!

Part of this is on me, but Alijah could have been way more helpful. I purchasdd the hamper door and calculated the loss of door depth to be the depth of the door (12 inches) when it was closer to 17 inch of loss for clearance. Now there are videos showijg this on YouTube. Murphy later said they've had people get upset by this and therefore it should have been said on the sales call. Then door shipped with the incorrect hamper door. Completely different than what was pictured. They said it was what I ordered but it most definitely was not and was not in the configurator. I get messaged 10% off all the time and asked thay meet me in the middle to ship the correct hamper door and they wont do it. I should have researched the depth more, thats on me but the rest is just a bad eCom experience and bad customer service.

Vica was absolutely amazing! She was friendly and verified my order in details! She was very thorough for all of the specification! I appreciate all of her help!! Great customer experience!

Excellent customer service. Our concierge, Alijah, walked us through the entire process and confirmed that all of our measurements were correct. We also received Email updates for the entire building process. The videos were helpful on how to install the product.It was rather simple, but there were a small details that we got stuck on. Thankfully, Alijah walked us through what to do when we got stuck.

Vica was knowledgeable and courteous.

Savannah made ordering our Murphy Door so easy. She called us to patiently walk us through all our questions and explained the mechanics of the door and installation clearly. We are very much looking forward to receiving it soon. Excellent customer service.

Friendly, courteous, and very helpful staff! Thorough ordering process and follow up to ensure the order is correct. They assign a concierge to each customer to ensure the progress from order, build and shipping keeps the customer informed. Vica is my concierge and has been very helpful!

Ease of ordering. Vica called to double check the order and offer primer to make sure the door stays in good shape until it is finished. She was friendly and knowledgeable. Great service!!