Ngage Live ChatReviews on record for ngagelive.com

Reply from Ngage Live Chat· Oct 11, 2021

Thank you Andrew. We are appreciative that you gave Ngage a shot and pleased to hear it is working for your firm!

Reply from Ngage Live Chat· Aug 13, 2021

Thank you for sharing Sara. Converting more visitors to contacts is our number one goal. Please do not hesitate to let your account representative know if we can improve your experience in any way. Thank you!

Reply from Ngage Live Chat· Jul 26, 2021

Hello Mr. Morgan, thank you for giving Ngage a shot and for leaving a review. For some firms, we have seen that it can take a couple months to see the true impact that Ngage has on their conversion. We would suggest that you continue to monitor, and if you'd like we can set up a quick call to go over best practices. Thank you!

Reply from Ngage Live Chat· Apr 26, 2021

Hi John, we are sorry to hear that. Ngage only charges for valid chats (relevant to your firm's practice areas, within your geographic area, must be a new contact). So if we have not chatted with any relevant visitors from your website, you should not have a bill. We will have your account representative reach out to you to offer some adjustments so that you can get the most out of the service. Thank you.

Reply from Ngage Live Chat· Apr 15, 2021

Thank you Mr. Smith, we are happy you gave Ngage a shot and impressed that you signed your very first contact! Here's to continued success.

Reply from Ngage Live Chat· Apr 8, 2021

Jeff, thank you so much for sharing. We are glad you have had an impressive experience with Ngage!