Nicetown.comReviews on record for nicetown.com

I was searching for a 100% blackout curtain solution for a lab build out. Nicetown was the only company I found online that offered custom curtain sizes and 100% blackout materials. I reached out to their customer service email contact for a question. They reached back with an answer and asked if I wanted their team's help selecting what I needed to accomplish my goal. They were very responsive and helpful. They helped me select the curtain rods and sizes I needed that met my unique needs. Curtains are hung and perform as expected. Their customer service agent was very cordial and created an exceptional experience for me. I will use this company for any future curtain solutions I might need. I read through some of the 1 star reviews. I never tried to call, but email responses were reliable. There is a response delay for North/South America because of the time zone difference, but I did not find this to be a significant problem. I disagree with the 1 star reviews I read and I highly recommend Nicetown for your curtain solutions.

Nicetown curtain products and customer service are both exceptional. I ordered custom curtains and after submitting my order the team reached out to ask a few additional questions about my window environment and product goals to confirm that the order would successfully met my expectations. It showed true dedication in providing quality products.

Curtains are beautiful and customer service was great

I received my order, the fabric was good quality and the color blue match my furniture.

Customer Service is Nonexistent. I have tried multiple times to call them, email them, use the chat, and zero responses. Beware

I love these curtains. They are thick & do a great job at blocking the morning sunlight. Highly recommend. Great quality curtains.

I HAVE PURCHASED BLACKOUT DRAPES WHICH ARE LOVELY! ALSO A BACK DOOR PULL-UP CURTAIN TO BLOCK COLD FROM A GLASS PANED DOOR. I WISH YOUR COMPANY WOULD MAKE THESE IN A HEAVY PADDED FABRIC TO KEEP COLD AND HEAT OUT. YOUR FABRIC IS LOVELY, COLOR IS LOVELY, BUT WE NEED A PADDED FABRIC FOR WINTER COLD WEATHER. YOU COULD CHARGE MUCH HIGHER PRICES FOR THIS TYPE OF COVER. WE WOULD PAY FOR IT, BECAUSE IT IS NEEDED. I WILL TRY TO ADD A QUILTED FABRIC TO THE BACK OF THIS CURTAIN TO MAKE IT USEFUL. IF Y OU DECIDE TO MAKE THESE HEAVIER CURTAINS, PLEASE CONTACT ME AS I WANT THEM! THANK YOU, NICETOWN.COM! GAYLE STEPHENSON, WALMART CUSTOMER IN THE STATE OF GEORGIA. HAPPY HOLIDAYS!

I love the customizability of this brand! Perfect for the weird windows shapes in our house. The curtains also arrive very quickly and block both light and sound well.