NIMOFAN KatanaReviews on record for nimofan.com

Title: Terrible Customer Service — Order Canceled Without My Request I ordered the BLACKPINK Lisa “Shut Down” katana in early September for $223.48. Order #5790. The advertised production time was approximately 21 days, which I completely understood. After that timeframe passed, I contacted customer service several times requesting updates. I was repeatedly left without answers, despite being promised someone would look into my order. Concerned about the lack of communication, I opened an Item Not Received dispute through PayPal. Instead of providing an update, NIMOFAN refunded my purchase and informed me that my sword had already been completed and handed over for shipping, but they had intercepted it. I NEVER requested a cancellation. I simply wanted to know where my order stood! I’ve since contacted them multiple times explaining that I still want the katana, but once again, no response. It’s incredibly frustrating because I genuinely wanted this product and was willing to wait. All I expected was basic communication. I can’t speak to the quality of their products, but their customer service has been extremely disappointing. I would hesitate to purchase from them again.

Absolutely gorgeous and a free gift a very very beautiful tanto thank you so much 200% recomandable Thank you keep the level of good service A very happy customer. I will most defently ordre again😃

Terrible. Stay far away from this company! I paid for engraving and they never engraved the sword. I explicitly stated on the invoice to double check that the engraving was there before sending out. The company's phone number doesn't even ring. They have a address that is listed in America but it's an address to a leased building! The sword came from China!! They don't respond to any emails whatsoever. I'm currently disputing my purchase with PayPal as we speak. This is a scam company. DO NOT BUY FROM THEM!

El juego de katas ghost of tsushima son una pasada y bien afiladas. El Tanto que venía de regalo, es muy bonito, con una terminación de madera espectacular.

Excellent quality, and ship time was good too.

Je n'ai jamais reçu la commande FedEx reporte la livraison au lendemain depuis plus d'une semaine. J'ai demandé a renvoyer le colis.

I placed an order#5244 for a custom build T10 folded. The order arrived but had many issues. Contacted customer service about this. Hana, after several weeks of communication agreed to have my order reworked under new order number 5639. It arrived today and also had issues with handle. At this point I am fed up with the lack of quality for what you advertised. I am asking for complete refund of the money sent to you. Email sent to Tyler and Hannah.

It was a great experience . I appreciate every detail of the sword. I am very happy with my purchase. Thank you. The quality is very professinal.