NMIReviews on record for nmi.com

By far the absolute worst merchant. I needed to switch softwares as my business is growing they made me pay over $500 to export clients CC to the new system. I was never informed of these fees, nowhere are these fees written on their site. They also take forever to answer emails. They have the worst customer service.

NMI's payment gateway facilitates unauthorized international transactions while bypassing standard security protocols My card was charged a total of **$5,350 USD** across three transactions (Refs: 11976213768, 12171638574, 12276649521) without any **Two-Factor Authentication (OTP) or 3D Secure verification**[cite: 21, 23, 24, 25]. Despite being physically in possession of my card and having no business relationship with the merchant (Blue Edge Financial, LLC), NMI allowed these high-value charges to pass through their system The most alarming part is NMI’s "support" response. After reporting this as international cybercrime, their representative (Ticket 1217388) suggested that I reach out to the fraudulent merchant directly to resolve the issue[cite: 58, 60]. Expecting a victim to contact scammers to "resolve" a theft is an insult and demonstrates a total lack of accountability. By deflecting responsibility back to the fraudster rather than investigating the merchant's access to their gateway, NMI is effectively protecting scammers at the expense of innocent cardholders **Avoid this gateway if you expect any level of security or professional fraud protection.**

Lack of customer support

This is the 3rd or 4th time with surprised increased pricing, into the thousands. Don't see how any sales office can run their business with surprise billing, and seemingly competing for the same client. Staff members see the issue, and try to assist, yet it's a "corporate decision with people clients can not communicate with". You are left to pass these fees to your agents, and merchants, yet instead, we'll find a new home.

Horrible customer support as no response. Scheduled a meeting as they asked me to do so, no show! Tried calling them no response. If I want them to be my payment service partner this is not acceptable!

Network Merchants Limited have dreadful customer service. We cancelled our Worldpay account on March 14th and they are still billing us in May!! THIS IS FRAUD. Programme 1 All Saints Street Bristol BS1 2LZ United Kingdom

No show to the meeting 3 times!!! I booked 3 meetings with Edward and he didn't show up 3 times. I emailed him no response even after 7 days.

DIRT BAG COMPANY Dirt Bag Company. If you hate yourself and hate your money then NMI is for you. Charged me ridiculous fees and "Mandatory Year End" operating fees (no other credit processor has ever done this to me) and stuck me on a tiered system when they said they wouldn't. I "renegotiated" my fees with them several times but that made no difference they came in a GOUGED my bank account monthly. I am so glad to be rid of this company. NEVER DO BUSINESS WITH THEM.