Nutrition FaktoryReviews on record for nutritionfaktory.com

Great customer service, excellent prices, and they have products I use.

Ordered monster berry lime Ryze pre workout and received strawberry mango! But don’t want to wait another week or have the hassle of the return process! Ugh! First time customer too!

This place has HORRIBLE customer service!!! I ordered a product was sent to the wrong address so they shipped it back to them and they were gonna ship it back like 4 weeks later!!! Took me forever to get to customer service. Even when the package was on the way back to them they could of sent me the product but they didn’t! So I called cancelled my ordrer and they tell me they can’t refund me until the product is delivered to them!!! So I found the product on another site and got a way better deal!! Please do not shop with this company they do not care about thier customers! I will never order from them again!!

The preworkout I wanted was sold out in the flavor I wanted so I had to find a different source for it found Nutrition Faktory over a google search and they had it in stock and it was also well priced. Than went to Trustpilot to check the reviews as I never heard of this company before. Some of these reviews made me reconsider my purchase honestly. I bought it anyway! They shipped SUPER QUICK and it arrived today ZERO issues would definitely buy again from this store. No clue whats up with all these negative reviews. Give them a try and see for yourself can 100% recommend Nutrition Faktory.

Ich habe eine Rechnung ohne Produkt bekommen und bin davon ausgegangen das ich erst die Rechnung bezahlen muss bevor ich das produkt bekomme. Bis jetzt trotz mehrmals Email keine Antwort Kein Produkt nur die Bezahlte Rechnung und gestohlenes Geld. Dies ist eine Betrüger Firma passt auf Leute!💁‍♂️

I wish zero stars could be possible , they never send my package and blame ups for their poor service . It took me three days to be able to get an answer and completely refuse to give me my money back . Don’t do business with them , Amazon or other only market will cause less stress and problems . Zero starts. I’m pretty sure even with this review I’m not gonna get an answer still .

Customer service is very slow. After never receiving my order I had to reach out to them 3 times and finally get my refund started. I would Never do business again. It’s April 11th still waiting for my refund.

New to Nutrition Faktory after I moved to Middle TN and truly blown away by the service and most importantly the pricing. They have THE most competitive pricing on all my favorite protein and pre-workout. The selection is great as I have lactose sensitivity so I have been moving frequently between manufacturers - which I can do with ease given their wide selection. Also they deliver QUICKLY - if you're local, they drive directly to your home in a Nutrition Faktory-wrapped vehicle. Recently ordered on a Sunday and received my order Monday morning, hand delivered. Literally do not know where else you can get that level of support/service. Shop here, you won't be disappointed.