NYSEGReviews on record for nyseg.com

So nyseg not only tried to rob me once that I caught on usage but also sent me to collection on a bill that I paid and then denied it over customer service and refused to make it right.

Completely incompetent criminal in my eyes they try to rob you and then apparently can't send bills properly but have the audacity to send you to collection before you receive notice

Just experienced my third power surge for the year, out another >1k and ready for Nyseg to say they are not responsible again. The same 15 houses effected all 3 times. They had me sign a waiver last night to reconnect my power saying they are not responsible for any damages lol. First claim with them they said "the Amish are responsible" "the Amish cut down a tree during the biggest snow storm of the year" lmfao. Second claim "act of nature". Who are you going to blame now? How do they keep getting away with it. Somebody help!

Bills keep going up. Went 1 month with keeping almost everything off and it went higher. Eveytime I call a get the same excuse that im using more. This company needs to be extensively investigated.

This company is screwing everyone they can

High bills not home all day keeping low. I read about customers having to pay for the infrastructure etc, but wasting money on letting customers know by sending out cards about tree trimming and then I see on my route you have people going around clipping on the mailboxes the same notifications thing only in plastic sleeves and with gem clips what a waste of money no wonder we’re being gouged totally waste of money!!!!!!!

I called NYSEG customer service asking why my electric and gas bill was $1000 for the last 3 months and all the representative cared about was when I would be paying the $550.00 bill I got for January. They only give you 2 weeks to pay. SHAME on you NYSEG. You only care about making your overseas CEO millions in bonuses.

I’ve lived in Illinois, California, Kentucky, and New York, and NYSEG is by far the worst utility company I’ve ever dealt with. What they’re doing is unacceptable. The price gouging is outrageous, the customer service is consistently rude, the threats are unnecessary, and the dishonesty is unbelievable. I understand we live in a capitalist society, and companies need to make money, but NYSEG goes far beyond anything reasonable or ethical. This company should be ashamed of how it treats its customers. There needs to be a serious investigation into their practices, because what they’re doing feels predatory, exploitative, and completely out of line with how a public utility should operate.