OmcgearReviews on record for omcgear.com

Sent me a different product than what was advertised. When contacted, they offered me a $10 store credit instead of an exchange. After negotiating for an actual partial refund, they didn't process it despite saying they did, until I followed up 30+ days later after noticing its absence. Overall the shopping experience left a bad taste in my mouth, which is a shame given that they're a small independent retailer. At least the email customer service agent was communicative?

Absolutely TERRIBLE! Products are worthless, then they refuse to give a refund!!! AVOID THEM AT ALL COSTS!

Great service. Great staff and Great Attention to detail, I am looking forward to using their bait next week, five stars isn’t enough..

This company is a scam. I ordered two bike computers with 2 day shipping three weeks ago. I have not received them and they refuse to provide a refund. I have had to call my bank to dispute the charge. Do not trust.

Their return policy is a mess. You have to email them to get an authorization. Then after you tell them that the product is being returned within their 30’day window with tags on it never used, they ask you why and don’t get back to you. Seems very shady. Please don’t shop with them regardless of price.

IfI could give a negative score I would but 1 is the lowest. I wanted to buy P Line swivels and saw them advertised on Shop. They had the lowest price and bulk packages so they advertised. What I received were Pucchi swivels and not P Line swivels. I contacted them and they requested a photo of what I received which I supplied. They sent a prepaid return label and promised a refund. After a while I gort an email saying they partially refunded me and the full refund would come later. I later got an email saying they would deduct the return shipping cost from my refund?? It was their mistake and I shouldn't have to pay for their fraud/error. I will never purchase anything from them again. Avoid at all costs.

***Buyer beware*** This place is a joke, you think you're getting a good deal, but you'll be lucky if you stuff ever ships, then they play apologetic after weeks of blowing you off!! If you need proof just try to call their phone number as its disconnected.

I should have known when the price was way too good. Ordered a bicycle computer. A few days after I placed the order I emailed to find out why there was no shipping information. Then they told me the product was out of stock and delayed. I asked for a refund and to cancel the order. Then the next day they offered me $15 off. I asked for a refund and to cancel the order. At that point I just said F this and let my bank handle it. Then I got another email wanting to know why I was canceling the order yet they still would not process a refund. Jenny, you are a sleazy businesswoman