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Rating on file
Inadequate
9 reviews on file
onlinemarkat.comChoose a row to list only the reviews with that rating.
Each aspect gets a score of its own after 5 customers have rated it.
Particulars
At OnlineMarkat, we believe that every woman deserves to feel extraordinary. Our curated collections feature premium evening gowns, elegant daywear, and refined accessories, sourced from renowned international brands and talented designers.We are dedicated to offering an exceptional shopping experience marked by authenticity, high quality, and personalized service. From luxurious fabrics to timeless silhouettes, every piece in our selection is chosen to inspire confidence and celebrate individuality.Our team is passionate about supporting our customers at every stage — whether you’re searching for the perfect dress for a special occasion or exploring everyday elegance. We ship worldwide and take pride in our prompt delivery and attentive customer care.Discover the beauty of dressing well with OnlineMarkat. Because you deserve nothing less than the finest.
Register summary for onlinemarkat.
Same department
The docket
9 published reviews on file
Filed
I ordered on March 2nd based on the advertised 7-9 day delivery window. My order wasn't even shipped until March 10th, with a delivery date of March 24th — nearly three weeks after ordering. No communication, no apology, nothing. If your actual shipping times don't match what's advertised, fix your policy. Would not recommend to anyone with a time-sensitive order.
Filed by He
Filed
I asked for an expedited shipping and got my dress in 2 days. The dress is absolutely stunning!
Filed by Asmut A.
Reply from onlinemarkat.
Thank you so much, Asmut, for your wonderful review! We’re absolutely thrilled to hear that your dress arrived so quickly and that you loved it! Your satisfaction means the world to us, and we can’t wait to serve you again soon. 💖 Warm regards, The OnlineMarkat Team
Filed
Ordered a sheet set and never received it! Rip off company
Filed by Maureen G.
Reply from onlinemarkat.
Good day. It appears that this review is unrelated to our website. We do not sell sheets, and your name is not on our orders list. Could you please remove the review, as it may negatively impact our rating? Thank you for your cooperation!
Filed
poor quality and the clothes don't match the photos! Their exchange policy is a scam as they don't accept an exchange if you use an offer when doing the purchase while they have running offers all year long so it's just a way to reject it!! They don’t answer Whatsapp messages after you buy And the worst thing is that I rated an item 1 star on their website, but they changed it to a 5 stars rating!!
Filed by Reem
Filed
the return and exchange policy is not clear in advance. the customer bears the value of the return, and this is an unprofessional method, and we will never deal with you in the future thanks
Filed by Mona M.
Reply from onlinemarkat.
Good day Mona, thanks for your review and we are sorry for the inconvenience, however, our policy states clearly that "in line with our Terms and Conditions, all postage costs for returns must be covered by you." Every business has its own policy that depends on the business running costs, we provide FREE EXPRESS delivery for your orders and we replace Items for you and we pay for express delivery for replacements also, we recommend you to read return policy carefully before you place an order, thanks for your understanding
Filed
سياسة الاسترجاع سيئة كنت سأطلب المزيد وابدل الموجود ولكن سياسة تحمل تكاليف الشحن للافراد مكلفة بعكس لو تتحمل المحلات الشحن . اعرف انني لم اقرأ الا انه يوجد استبدال واسترجاع فتوقعت انه ككل المواقع الاسترجاع عن طريقكم سأحتفظ بالقطعة الموجودة رغم انها لا تناسبني ولن اطلب مرة اخرى.
Filed by Nada F.
Reply from onlinemarkat.
أهلا بك، يتم شحن القطع لخدمة دي اتش ال اكسبرس حتى تصلح بأسرع وقت ممكن وهذه تكاليف عاليه على الشركة بالاضافة الى اننا نقوم بشحن قطعه جديده مجانا لك عند الاستبدال، لكل شركة سياستها الخاصة والتي تعتمد على عوامل كثيره. شكرا لتفهمك
Filed
the dress have abad smiles
Filed by sondos A.
Reply from onlinemarkat.
Hello dear, we are sorry to for the inconvenience, we strive to give our customers the best service, however, we think that the dress you received got a smell that you did not like because of the storage, we have no problem to replace the item if you wish, we hope to meet your expectations always!
Filed
Size is small on me, I usually wear M I ordered L still small. Length is shorter than picture while I am 152 cm only. Material is not soft.
Filed by khulood
Reply from onlinemarkat.
Hello Khulood, we are sorry that the dress was small, kindly note that we list in our website a size chart for each single dress that is 100% accurate, please make sure to look it before you make a purchase, beside that our sizes are standard European sizes, thank you for your feedback we hope you have a better experience next time
