Filed
ORDERED FOOD FOR DELIVERY WHICH NEVER…
ORDERED FOOD FOR DELIVERY WHICH NEVER CAME. THEY WOULD NOT REFUND
Filed by joel L.
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Very poor
11 reviews on file
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Particulars
Grubhub Inc. is an American online and mobile food ordering and delivery marketplace that connects diners with local takeout restaurants.
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11 published reviews on file
Filed
ORDERED FOOD FOR DELIVERY WHICH NEVER CAME. THEY WOULD NOT REFUND
Filed by joel L.
Filed
Grab is supposed to be a free delivery food service but in actuality the 7 dollar hamburger purchase turns out to be 21 dollars and some cents because grub keeps adding all kinds of fee Amazon should be ashamed to have her grab her with their prime purchase. I do not recommend Grubhub to anyone. . I see their Grubhub's rating is two stars and deservedly so!
Filed by jim B.
Filed
Trash experience. They deliver food to the wrong address and charge you. Dickie Scruggs from my hometown... I am starting a class action lawsuit against the top 4 food delivery services in the United States. Buckle up.
Filed by JustAnotherDumb C.
Filed
They let the drivers deliver without insulated bags. The food is always terrible by the time it arrives because of that. Then you have to waste a half hour with support while they repeatedly ask the same questions to try and offer you a $5 credit. If you pay for food and receive inedible garbage, either send a replacement order that is edible, or refund the order. But no, they want you to jump through hoops and waste your time. Customer service is as poor as their drivers, who leave your food on the floor of the hallway and don't even have the courtesy to knock and let you know.
Filed by Christopher O.
Filed
The food was bad in taste and also was stale. The burger was very bad taste. The experience was extremely bad.
Filed by Tomas H.
Filed
Taking advantages of the disabled, they don’t deliver orders and refuse refunds. So I guess I’m just paying them for an app that works sporadically.
Filed by Tee
Filed
I cancelled my subscription to GrubHub because missing, late & incomplete orders became the norm. Then my credit card company gave me a free year. I broke down & ordered dinner today & surprise, surprise my order arrived incomplete. Nobody's perfect, mistakes are made, but somebody, somewhere along the line has to be responsible. Now if I could just get a response of any kind from their customer service, I'd be happier than I am right now!
Filed by Dian M.
Filed
Beware they charged my credit card for something I didn't purchase
Filed by Feuer F.