Outsource Data RecoveryReviews on record for outsourcedatarecovery.com

I paid a King's ransom for this service and a week later I get an e-mail wondering if I received my data, did not receive my data or I cancelled my order. Well, that means that you have no idea what is going-on, despite having taken nearly $1000 from me. Next time, I will go with another vendor..

As a Manager Service Provider, my clients trust me to provide them with quality service. Having Outsource in my team assures that any data recovery will be handled professionally. I appreciate that we can talk to them on the phone and they are very supportive to our needs. Well done!!!! Dean

They were successful recovering data from a broken flash drive. They will make you wait the full time for data extraction if you don't upgrade to the next level. In my case, I was told they were shipping it to me and gave me a tracking number. I selected to download the data and had to send an email to get it corrected. Bottom line! They did it! Thank you!

We sent in a project for data recovery. We expected a 2-week turnaround as advertised. However, after about a month of you still having our hard drive and we had heard nothing back we finally called. They stated that because the hard drive was in poor physical condition it would take about a week longer for the data to be recovered. Another month went by and still, there was 0 communication. We finally received a notice that our data had been recovered 2 months after they received the hard drive. On top of that, we requested overnight shipping because we were assured by them that the project would show up the next day. Take note that the next day is a Saturday and technically our business was not open we had an employee track the package so we could have someone here for its arrival. They provided us with the incorrect tracking number so the package was not delivered till the following Tuesday. We are also a business that deals with tech so we are very understanding that sometimes things take more time, however, this is not a cheap service that we are paying for and that absolute lack of communication was unacceptable.

The process was so simple and I was always informed of what process we were in and then going to.

They recorded all the data. I am not giving a 5-star because I had to call twice after they said the data was ready. The 1st time I called they said that it would be sent today or tomorrow. Five days later I called again and they said they had trouble sending it automatically, so they sent it by hand. They said I could have received it 13 days ago. I operate a small shop and that was a customer order.

Good service

I own a computer repair shop in San Diego, SD Bytes. I've been working with Outsource Data for about 6 years now and they are the only data recovery company I use. Honest, great at recovery and best prices I have found. Shannon Isselhardt Owner SD Bytes