PebblebeeReviews on record for pebblebee.com

Reply from Pebblebee· Oct 20, 2026

Hi Shawn, we really appreciate you taking the time to review our products! I'm glad you were able to use them on your trip and they worked as expected. Take care!

Reply from Pebblebee· Oct 19, 2026

Hello, Thank you for your lovely feedback! 😊 We're happy to hear that our website made it easy to know what to expect and that you're finding both your Tag and Card easy to use. We really appreciate your support and hope your Pebblebee devices serve you well! Kind regards, The Pebblebee Team.

Reply from Pebblebee· Oct 16, 2026

Hi Michelle, We're sorry to hear that Pebblebee didn't meet your expectations. We'd like to share a little more about how Pebblebee works, as there may have been some confusion about its capabilities. Pebblebee devices are designed to help you find your belongings using Apple Find My or Google Find Hub. They use Bluetooth to communicate with nearby phones participating in these networks, which can securely and anonymously update your Pebblebee's location, even when you're far away. However, location updates depend on other participating phones being nearby, so they aren't always immediate or continuous. When you first reached out, our support team was happy to help troubleshoot and explore what might have been happening. We also understood your preference to return the devices and were happy to help you with that process. Regarding your refund, we hadn't yet received your returned package, and without shipping tracking information, we weren't able to check its whereabouts. However, we understood your concerns and made an exception to process your refund without waiting for the package to arrive. We're sorry Pebblebee wasn't the right fit for your needs, and we appreciate the opportunity to clarify your experience. We hope this helps provide a better understanding of both our devices and the support provided. — The Pebblebee Team

Reply from Pebblebee· Oct 13, 2026

Hi Tara, Thank you so much for your thoughtful review! We're thrilled you're enjoying your Pebblebee Clips and that you loved them enough to order two more! We also appreciate your feedback about the key ring design.

Reply from Pebblebee· Oct 13, 2026

Hello Peter, thank you so much for. the 5 star review and the details of all the things you like about our products! We are happy the set up was easy and they help you in your day to day life! We appreciate you taking the time to write a review! Best regards, Pebblebee Team

Reply from Pebblebee· Oct 12, 2026

Hello A.J. thank you for the positive feedback regarding our products! We apologize for any troubles you had with your shipment arriving, but it was resolved. We've reached out to you directly via email with a courtesy offer and hope we can make things right!

Reply from Pebblebee· Oct 12, 2026

Hello John! Thank you so much for your kind review! It means a lot to our team to hear from happy customers like you. We're grateful you chose Pebblebee and appreciate you taking the time to share your support!