Filed
Worth the money
Item is as described and works great. Packaged real well when shipping the item.
Filed by Sherry
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Outstanding
553 reviews on file
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Particulars
Piscifun was founded by fishing experts who are dedicated to manufacturing and designing high quality, affordable fishing products.
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553 published reviews on file
Filed
Item is as described and works great. Packaged real well when shipping the item.
Filed by Sherry
Filed
I now own 6 reels 3 spinning and 3baitcasrers. I love every one of them. They perform as well as any reel at a great price, customer response is great through e mail contact. I own reels in the $300 plus range and I keep using the pisifun reels, they cast better, farther have better drag and are lighter.then my more expensive reels great job pisifun.
Filed by Stephen G.
Filed
Love the products, research and development team. Also love the marketing with the pics and videos!
Filed by Ricky G.
Filed
I had a issue with a reel and my concern was handled quickly. Thank you everyone for your hard work.
Filed by Jorge G.
Filed
You said the reel was in stock but it was not it was on a ship. So delayed 2 weeks
Filed by Bryan W.
Reply from www.
Dear customer, We are sorry that you did not receive your package on time. Sometimes we have some pre-sale products, and we will mark the pre-sale time on the product page, which may sometimes be ignored. If you still have any questions about your order, please feel free to contact us through our after-sales service email, and we will promptly handle your issue. Email: [email protected] Once again, we sincerely apologize for the inconvenience caused to you! Our brand is dedicated to efficiently solving problems for users and providing excellent customer service!
Filed
The customer service hands down is top notch. The attention to detail and quick response is rarely seen these days. Kudos to the customer support. Also the product is superb. Picifun chaos pro reels are amazing.
Filed by Foxx
Filed
I have been purchasing Carbon X spinning reels and bait casting reels from Piscifun for many years. I am extremely satisfied with the quality and prices of these products. I am also very pleased with your excellent customer service. I once encountered a problem with one of the spinning reels. Piscifun replaced it immediately with a similar product.
Filed by Dagoberto G.
Filed
I’ll give the reels 4 1/2 stars I own several types of your reels, but when it comes to parts and replacements, it’s horrible. I have two reels that I would like to fix and trying to get Parts is like pulling teeth has been an absolute nightmare. I would just send the reels in 1000 pieces back to you to let you do it, but I’m sure that would cost me more than just buying a new reel.
Filed by Ronnie F.
Reply from www.
Dear customer, We are truly sorry for the disappointing experience you’ve had with our parts and replacement service, and we fully understand how frustrating this has been for you. We are steadily optimizing our parts application and stocking processes, as well as refining our repair service procedures to deliver better support for all our customers. For any scenarios where specific parts or repair services are unavailable, we always offer alternative solutions to address the issue. If you need further assistance with your reels, please feel free to contact us at the email address below. [email protected] Our team will prioritize your case and work to resolve your problem as promptly as possible.