Plowz & MowzReviews on record for plowzandmowz.com

Hasn't been a good option for a one-off lawn service for at least 3 years now. If you don't pay $30 extra to be "front of the line", guaranteed your service will not be done on time. Even if you pay the extra fee (and put in a request on a Friday morning for that coming Monday), your service will not even have a provider assigned at 3pm on Monday. Try to cancel? Can't. Call customer service and the message IN SEPTEMBER talks about a winter storm their service reps are trying to handle. Proof they don't pay attention to their customer service line. After being on hold for 5 to 10 minutes, you have to leave a message for someone to call back. FYI: they don't. Try the chat feature in the app or through the website to cancel: "I'll have a teammate follow up with your shortly" is the message. And that it's usually under 4 minutes during business hours. I started this when it was no later than 4pm on the east coast. But it's 90 minutes later and nothing. Why is it impossible to cancel, you ask? Because they have charged your credit card already.

I ordered a one time mowing due to my lawn growing so big from the heavy rain we’ve been getting. My credit card was charged, but the contractor never showed up. I texted Plowz & Mowz and was told I would be getting a refund, however it would take up to 10 business days for the credit to post to my credit card. By the 11th business day, I received no refund. I texted them a followup asking for a refund. The company totally blew me off! I had to file a complaint with my credit card company. I strongly advise to STAY AWAY FROM THIS COMPANY!

I was scheduled for a mowing on 8/26/26. That evening I just happened to notice on the app that my appointment was canceled with no email or text. I called the number and you can't talk to anyone. You get transferred to voice mail but not before having to listen to some annoying singing about the company and they obviously haven't updated the greeting because it indicates that it's winter. In all I left 4 voice mails with no response. I texted and got one response but none after that with an update. I tried Chat for 2 day and it says someone will be with you in 4 minutes, that didn't happen. I did get a response by email that I would be updated but when I asked further questions there was no response. Late on 8/27/26 I got an email that they were trying to reschedule. At this point I just wanted to cancel but you have to be able to get hold of someone to do that. I texted a number that I found and finally got it canceled after 2 day of frustration and lack of communication

Terrible place after seven years being a contractor they never paid out at the end of the year owed thousands. Dont use this dis honest company take advantage of hard-working men and women

I completed work for Plowz & Mowz on July 7 and, as of today, I still have not been paid. I’ve contacted them multiple times and keep getting the runaround with excuses and promises that never turn into payment. Contractors shouldn’t have to chase down money they’ve already earned. If you expect to be paid on time for the work you complete, I’d think twice before working with this company. Until they make this right, I can’t recommend them. If there was somewhere to give these people a -35,000 stars I would.

This is unequivocally the most incompetent company I've ever worked with. Here's a quick timeline of my experience in securing a reoccurring lawn mow for an investment property I own: 5/7: Order placed for a reoccurring lawn mow every 10 DAYS. 5/12: Initial mow was completed (they up-charge for the first mow calling it a maintenance mow) 5/13-5/29: No mow completed, no communication, and I needed to follow up with them multiple times to get them to mow again. 5/30: Mow was finally completed (well beyond the 10-day window and only because of my follow up efforts to initiate it). 5/30 - 7/2: NO MOW COMPLETED, NO COMMUNICATION FROM PLOWZ AND MOWZ. EVENTUALLY JUST CANCELLING THE SERVICE AFTER 30+ DAYS OF NOT HAVING THE LAWN MOWED. This was such a horrible experience. There's no phone number to reach anyone. I left several voicemails without any response. The only communication method is with an AI bot on the app, then when you finally get a human, they are useless. This was two months of incessant follow up efforts with no meaningful feedback. "We're continuing to try and secure a provider." That's all I got in return. I signed up for a 10-day reoccurring mow under the assumption they can provide the service as they outlined. The reality it was two months of dealing with an AI bot and no one who could actually help me or better yet, just tell me you cannot provide the service instead of leading me on for two months. Last thing, and this really encompasses what this company stands for, they offered me a 20% off the mow once they secure a provider. They were OVERDUE 20 DAYS on they service they said they can do, and that was there response. This company is terrible and I strongly encourage anyone who is considering their services to look elsewhere. 1 star is doing them a favor.

They used to pay on time. Months of waiting and broken promises and still haven’t received payment. Now I have to file in court. Stay away BEWARE

I’ve used the app when I first heard of it 4 years ago it was great they paid out within 48 hours of completion of job. Now it turned into weeks, into months. Then they said 30 business day for payouts, my last job was completed March 16 2026!!! No pay and now they have a AI bot controlling the chats. The 1-800 number below is disconnected and the number I’ve been texting when you call is all automated and doesn’t let you leave voicemail. At this point, I’m convinced they are just collecting consumers money hoping some poor person picks it up and completes the job and then they’ll never be paid if they owe me money. I’m sure that they owe hundreds of other people money as well. I’m done using the app and if anyone else sees this that’s done work for them email me as I only did plowing for them but id love to see a class action lawsuit against them. 651-300-7315 let’s get these people for scamming the consumer then essentially screwing us over to date from the last big snow fall we had in Minnesota around March 14 they owe me thousands of dollars