Pool DealsReviews on record for pooldeals.com

Scam company for sure!! I have sent 4 support tickets with no response and then they close the ticket out. I tried calling there phone number numerous times with no answer. Its been months since i paid for my pool cover reel and never recieved it. They basically stole my $250. Please do not order from these guys. Total scam!!

and I should've known from the price being low with a 33% "handling" fee tacked on they weren't to be trusted...

Unbelievable! They took our deposit, we had to “ship” our cover 20 minutes down the road from us. Very long terrible story short, I was promised our cover ($2200) in two weeks, after three weeks and trying to reach them to get an answer I finally talked to Scott who sounds like a very bratty kid who has no customer service manners and he said Nov. 14th might have it. That would be 3 months! I could not wait that long. I asked him if I could cancel my order for this year and just get my old cover back to use for one more year. He cancelled my order and then told me in order for me to get my cover back he was charging me $250 to ship it back from 20mins down the road. Refused to let us just drive there to get it. I ended up going with our local company Jim’s Pool Supply in Lockport. Not only was he a little cheaper, he had the cover to us in two and a half weeks and he installed it for free, in the snow! Trust me Run from Pool Deals. I don’t even know if they are a legit business, something is not right about them.

Do not use blue Haven Pool from Metairie!!!! Robert will come out and take your deposit and not give you what you want and then leave and you’ll never hear from him again with your deposit.. he took $7500 from us and never showed back up left a mess in the road he is a scam and he thinks he’s slick... his worker says he does this with every pool he’s ever done... when you call him he will cuss you out and yell and scream at you .. his worker said he’s been getting by with this for 25 years... So save your money and do not use Bluehaven pools

Please read all the reviews from other customers, they are not lying!!!! I know first hand. I ordered a pool cover in October and now it’s December and no pool cover. There’s no direct contact only emails and the company do not answer immediately. PLEASE DO NOT ORDER FROM THIS COMPANY. THESE REVIEWS ARE NOT LIES

I purchased the thickest premium gold and blue solar pool cover they offered on 04/02/2020 and installed the cover in May after waiting almost a month to receive it and it lasted 5 months before the top blue layer started cracking and flaking down to expose the gold layer. All other pool covers I have purchased in the past from other vendors would last an average of two to three years and I leave the cover on year round. This cover that I paid twice the amount than any other cover I have purchased in the past lasted approximately one summer although it did not make it through the whole summer without starting to flake. The only thick part of the blanket is were they splice the sections together. It took 7 sections to make a 35 foot long blanket. Buyers remorse, buyer beware.

Garbage company that does not deliver what is ordered! I ordered a pool cover on Sept 24 and today it is December3...still no cover! Try contacting them, good luck, as you will not get a reply!! Just look at all these reviews?!

Don't order from this company. It is a scam. They will take your money, promise delivery by 10 to 20 business days. After 40 days still no shipping. By that time it is very difficult to get a refund. The number in their website just directs you back to their website for a back and forth with no results. At the end, if you are lucky, you get your money back minus a 10% restocking fee.