Filed
Great customer service
We've been investigating using PMA to automate Klaviyo reporting for a client, overall the platform is very easy to use but we did come across an issue where the custom events the client needed to report on were not pulling through. The team did a great job of investigating the issue thoroughly and quickly, but unfortunately found that this was a limitation of the Klaviyo API. As such, we were unable to progress with this particular dashboard but we are now looking into integration with other platforms such as Meta, Google Ads and TikTok.
Filed by LF
Reply from Power My Analytics· Jun 18, 2026
Thank you so much for taking the time to share this — we really appreciate the honest, detailed feedback. We're glad the platform felt easy to use overall, and we're especially grateful for your patience while our team worked through the Klaviyo custom events investigation. That's a real limitation of the Klaviyo API, and we know it's frustrating when a specific reporting need runs into an upstream constraint we can't control. Happy to help with any other needs you have and if you do decide to pursue the other connectors, let us know!