Pulte HomesReviews on record for pulte.com

Here is the review I have so far I want to be fair with this review. Our experience with Pulte was mostly positive. The team was helpful, flexible, and gave us some really good incentives. We did lose our $13K deposit, but that part is on us. We didn’t fully understand the deadline in our home-sale contingency and missed our opportunity to cancel and get the deposit back. Expensive lesson learned. If your purchase depends on selling another home, know those dates inside and out.   What bothered us was what happened afterward. Our buyers ran into major financing problems, and we told Pulte exactly what was happening. The sale wasn’t officially dead, but it was very much up in the air. We decided to walk away knowing our deposit was forfeited, but asked if the deposit could at least be used as a credit toward another Pulte home. They agreed and gave us six months to use it, which we felt was more than fair.   Then our house unexpectedly closed, and the offer was taken back. Again, Pulte knew our house could still close when they agreed to the credit, so having it pulled afterward was pretty shocking. Probably hard to believe, but we were literally pricing out another new build in the community when we got the email. The timing was pretty wild honestly. Some hopeful optimism turned sour pretty quickly.   Were they allowed to do it? Absolutely. Did they owe us anything? No. We fully acknowledge that. But offering a goodwill gesture and then pulling it after knowing the situation from the beginning felt pretty personal and left us disappointed with how everything ended.   The biggest reason I’m writing this is so someone else doesn’t make the same mistake we did. If you miss your contingency deadline, engage Pulte immediately about getting your money back. DO NOT operate under the hope that your house will sell. Get your deposit back while you can and start over once your house sells. It’s not worth risking thousands of dollars.

Pulte is all sugar and spice until you close. Then you don't exist. Their warrant team only know we won't fix that. i had a concrete issue and the fixed, so now I have big dark spot on my drive, They rush you through a final walk before closing and you cannot see everything then, so is you have a bad floor, counter top or molding issue it won't fixed. The builders is not a good one and most of the subs the use are very poor. If you buy a Pulte home you will regret ti.

Very disappointing experience with Pulte Homes’ construction quality and warranty service. My home has had a leak, a persistent knocking noise in the heating system, water hammer in the plumbing, popping drywall screws, cracks in the ceiling, and other signs of shoddy workmanship. Although the leak may have been resolved, I was told I would have to live with the resulting unfinished drywall damage for approximately two months. Pulte also attempted twice to fix the heating-system knock, but the problem remains. They now claim it is out of warranty—even though I initially reported it during the warranty period and their repair attempts were unsuccessful. They have also said the water-hammer issue is not covered. A new home should not have this many problems, and homeowners should not have to repeatedly pursue repairs or accept long delays and incomplete solutions. Based on my experience, Pulte has fallen short in both workmanship and standing behind its warranty. I would strongly recommend that prospective buyers carefully inspect the construction, document every defect immediately, and thoroughly review the warranty limitations before purchasing.

It was not disclosed to us before purchasing home that there is no cold water in the summer months, we never would have purchased knowing that fact. Poor and cheap construction and the staff are trained liars. We are in the process of filing a law suit against Pulte homes for a full refund and damages.

Due to the inflexibility of making a small changes to the countertops design and repositioning of the windows. This cash offer for a home was canceled. Surprisingly this developer has zero flexibility for all owners.

Low Quality

I have been in my home since December 2024. I was in love with my home, but as time went buy we are finding a lot of issues. The lawyer (Rick Sommers ) will not contact us back to establish the HOA, outside appearance of Pulte area is not taken care of and looks terrible. For the money spent on our home - I should not have to look at a overgrown pond or a lawn area that has not been manicured. The appearance of this area makes the cul-de-sac look bad. Do thorough homework before purchasing a Pulte home.

Illegal signs. They dont care about anything but money