RadnetReviews on record for radnet.com

I had my exam on September 11 and was told that my results would be available within 10 business days. I am still waiting. To make matters worse, when my doctor's office called to request that the process be expedited, they were told that I could not be found as a patient, which was simply not true. The lack of communication and accountability has been extremely frustrating. Additionally, the staff has been rude and unhelpful whenever I have tried to follow up. Waiting this long for important medical results is stressful enough without having to deal with misinformation and poor customer service.

Unable to speak to anyone. Felt like they would rather cut off an appendage than speak with a customer. Cancelled appointment and will not go back unless there is no other choice.

I had a CT scan done on 9/18/2026 by Radnet and after one week I still am waiting for the report. I called Radnet and was told that they have shortage of Radiologist to prepare the report and I have to wait!!. This is a serious issue. Radnet Management has to find a solution for it or not issue appointments to patients until they have radiologist/ doctors available.

I have undergone multiple thyroid procedures through Wave Imaging/RadNet: an ultrasound in August 2023, an ultrasound-guided FNA in February 2024, and another ultrasound in July 2026. Despite all three being performed within the same imaging network, the 2026 radiology report stated that no prior comparison was available and that no previous FNA was known. The earlier records included imaging of the same area and a benign FNA of a left-lower thyroid nodule. My 2026 ultrasound measured a left-lower nodule at 3.8 cm, yet the radiologist was apparently given none of that history for comparison. This is not a complaint about one location or one employee. It is a systemwide continuity-of-care problem. Wave Imaging locations should be able to connect a patient’s prior studies—especially imaging and biopsies involving the same body part—and make them available to the interpreting radiologist. My ENT is now having to reconstruct a history that Wave/RadNet already possessed. Please fix this system.

AVOID THIS PLACE AT ALL COSTS! I’m a cancer patient and needed this scan done immediately so I didn’t have time to “shop” around. RADNET is not in the healthcare business they are in the make money business. Told me over the phone I could put down a deposit for service and when I got there they REFUSED to service me unless I paid them in full up front. Total bait and switch. (I have insurance as well)

Front office is terrible, there rude! They had a line by the door! 15 people waiting ,even if you have an appointment they don't care they said wait in line, bad experience with all of them, been there 3 times, and all 3 times its been a bad experience! Technicians in the back are great, they should teach the front office some manners! The whole front office should be replaced with the right people! that care

Had a MRI of my foot 2 weeks ago and still no results . I have called and they say there is no eta for the results and they explained that they have no ETA and I should get information in the next week or so. . My Dr also called . Im in pain and waiting for the MRI to know the treatment direction for PT . Ive had a few MRIs and only ever had to wait no more than 10 days .

Never heard of this company. My doctor gave me a referral for Ultrasound, I already have the name and location of the place that will be doing it. Then i get a text msg saying "Dr.*** ordered an exam, we have an appt for you on 8-8-26 at 3 pm in Inglewood ( no where near me) Reply 7 within 24 hours to accept." 100%scam. I asked my doctors office about it and they said they are very aware of this company trying to steal business away from ANYONE!!! They need to be shutdown.