Red Lion HotelsReviews on record for redlion.com

Stayed at the Red Lion Inn in Missoula Mt. was so tired went to bed right away, woke up at midnight and was absolutely shocked at the condition of the room especially the bathroom! The bathroom was a dump like out of a ghetto. Floors were dirty all over, front door inside filthy, air conditioner not working! They charged us $112 for this dump!

1 star – As a longtime Red Lion guest, I'm deeply disappointed! My family has used Red Lion hotels for decades. My father, a Chevron executive, relied on them almost exclusively for West Coast travel during his career. I have personally preferred Red Lion for both business and personal trips for more than 30 years because they were generally reliable and consistent. That trust was broken during a stay attempt at the Red Lion Hotel Boise Downtowner on July 31, 2026. We were given a key to a room that was already occupied — a man was inside in his underwear watching television. After reporting it, we were moved to a second room that had no working air conditioning, a broken bathroom faucet, and debris under the pillows that raised serious cleanliness concerns. The parking lot and hotel signs were poorly lit (many lights off or flickering), and the surrounding area did not feel safe at night. We checked out and received a full refund. However, no other rooms were available from Nampa to Mountain Home that late, forcing us to drive the remaining five hours to Salt Lake City with little to no sleep. It was an unsafe and stressful situation. The property later said it is under new management and working on improvements. Even so, this experience was far below what longtime Red Lion guests should expect. After decades of loyalty, I am now reconsidering the brand for future travel.

As fabulous as always ,Sunday lunch was big and tasty, staff fantastic as always , pudding to go as we were very full , this pub is my fave , has been since we first visited a few years ago

Stayed at the red lion last night with my daughter, brilliant staff, lovely atmosphere and absolutely excellent value for money. Will definitely be staying again!

Megan from the Red Lion pub in cosham, High Street was very, very helpful. Usually you have to order your meal at the bar. But I asked her if she would come over to serve me, because I walk with a walking stick and wear a special helmet due to me having terminal brain cancer. She did this with no problem. And was very accommodating, so thank you very much, Megan. And I hope you see this or this or this feedback gets back to you

Booked a superior room for a long weekend. On check in there was a mix up over breakfast, hotel staff seemed unable to resolve and It took me calling customer services thanks Adam . Hotel staff use whatsapp to contact guest so no personal touch.Our room was not at all as advertised. very tired and noisy. Paint peeling off walls, chipped paintwork, holes in ceiling. Shower room towels thin and worn, one stained. Toiletries bolted to wall. Breakfast was poor in choice and quality, Coffee dispensed from urn Not 4*.There were 3 wedding parties during our stay which made the outside space unusable.Extremely noisy and we had to contact the hotel at 12.45 am to ask them to move guests partying outside our room.No immediate response to the whatsapp so I had to make a phone call, not ideal . It was expensive and staff disinterested.

Hotel was lovely, clean and tidy. Staff excellent. However, kept our visa on file as per normal but then took $250 for no reason. I have now written to Sonista and directly to the Buena Vista Red Lion hotel and telephoned from England and still no refund. V

We made our reservation a month in advance.. Got at Redding, Ca, went to our room it was not ready,. Went to receptionist who was not very helpful but gave us another room. We tried to take a shower but the water never not hot. ran it for over 5 minutes and still nothing. we will never book Red Lion again. What a waste of our money. For breckfast the only thing hot was the waffles because we made them ourselves.